Business broadband, VoIP and the 21c Network
Even the smallest of businesses will usually have some need for IT and internet connectivity. As businesses get larger the need becomes greater in order for employees to communicate both internally and to customers.
When you factor in VoIP, and the increasing number of businesses that rely upon the internet to hold together the landline phone system too, you can see that a fast business broadband connection is essential.
Whilst we are always looking at ways in which we can reduce costs for our business customers we do not advocate buying the cheapest solution for your broadband connection. We know from bitter experience that cheap consumer-grade broadband will not deliver the capacity that most business users need.
By consumer-grade broadband we mean the type of broadband supplied with high contention ratios, meaning that in busy times you get less speed, and often much lower speeds than are needed.
Once the broadband arrives in your premises it is further diluted by the number of users online concurrently.
If you are using a VoIP phone system you will need a guaranteed level of service for both upload and download in order for your calls to be clear.
Business grade broadband offers greater speeds and lower contention ratios. For power users there is the option of a dedicated line which means no dilution of the maximum speed available.
One development which is going to help all businesses improve the speed of their broadband is the rollout of BT's 21c Network (21cN). This is going to give greater capacity and faster maximum speeds.
Another development which is going to help businesses of a reasonable size is the ability to carry ALL voice and data traffic over a single line. Instead of paying for numerous telephone, fax and broadband lines one line will do it all with priority given to the most important traffic.
We can advise you on the best solution for your connectivity and how to get the best business broadband service available for your area.
Posted in: Broadband