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Business telecoms cost/benefit analysis

Monday, November 07, 2011 9:43 AM

Ask yourself these questions:

  • Has your business reviewed its telecoms recently?
  • Are they working together optimally to enable your employees to work productively wherever they are?
  • Is there a coherent strategy in place?

  • Do you buy on price alone?

Many businesses focus solely on price and renew the individual parts of their telecoms infrastructure with different suppliers based on cost alone. This approach could lead to you having inferior equipment and not making the most of the latest telecoms technology.

The benefits of a single supplier solution

There are many reasons to consider a single supplier solution:

  • Overall cost savings

  • Optimum integration between devices and systems

  • Simplification of administration

  • Better fault resolution

A single supplier may not be the best price option for every one of your individual products but they should be able to show you an overall saving across a range of multiple services. Utilising one company for all of your business telecoms gives you a single point of contact, ideal when you have a fault such as a loss of data connection which could be a problem with your lines, broadband, router or IT. One call to your dedicated account manager (not a call centre) gets it sorted.

A review of your telecoms will look at how you currently use your services and make suggestions as to ways in which new technology may be able to improve productivity. Your current usage will also be analysed to ensure that the optimum tariffs are chosen.

The review should not take up too much of your time and at the end of it you will receive a cost/benefit analysis showing you the different options available. It will be fully costed and easy to understand.

Areas a business telecom review covers

  • Mobile Phones and Devices (laptops, netbooks, tablets, mobile broadband)

  • Landline phones (systems, lines, call charges)

  • Unified Communication Solutions
  • Broadband and data connectivity

  • VoIP and hosted solutions

  • Employee management and vehicle tracking

Many small and medium sized businesses in certain sectors may not have a need for a full review encompassing all of the above, but should still consider getting a quotation for the services they do have which may show up alternative ways of utilising telecoms technology to benefit their productivity.

Posted in: Best Deals , Business Landlines , Business Mobiles , Business Phones , Business Telecoms , Solutions , Telecoms , Unified Communications