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Compare business phone services

Wednesday, February 01, 2012 12:09 PM

At Best Business Phone Deals we are not tied to one provider or one solution. We offer a full range of products and services across all of your telecoms which means we can provide you with multiple options when we undertake a free review. This enables you to compare the best deals on the market.

As an example, imagine you needed a new phone system. Based on the number of users you have we could provide quotations for a standard phone system at your premises, a physical VoIP phone system or a hosted solution. Within each of these categories we would find you the most suitable product for your usage and the most cost effective.

We then provide you with a report detailing the different options, their strengths and weaknesses, and make recommendations where appropriate. The final decision is yours.

Click here for a free business phone review.

Independent telecoms specialists

Our aim is to provide you with the latest technology which will enhance your business communications whilst also saving you money.

For mobile phones this could involve upgrading to SmartPhones and utilising new mobile devices such as tablets (iPad, Playbook etc.). For fixed line services this could be moving to a VoIP or hosted solution. We can also advise about combining your mobile and fixed telephony together in a unified communications solution.

One area where more and more businesses are finding value is in better data connections. Whilst traditional ADSL broadband is suitable for home use and very small offices, once you have a few users a better connection is usually required.

Data is the lifeblood of many businesses these days and a slow or unreliable connection can stop a business in its tracks. In these circumstances a dedicated leased line or EFM (Ethernet First Mile) line can be the answer. Giving you a guaranteed upload and download speed of your choice, depending upon your requirements, and much better reliability.

We can compare the different data options as part of your package and you may be surprised at how affordable a dedicated line is for your business. Prices are falling due to competition and increased network supply so you could gain a huge data speed boost without having to break the bank.

Once you have our report you can compare our products with those you have already to see the savings you could make, as well as comparing how new technology could improve the way you work and thus drive productivity.

Reviews are available throughout the UK to companies large and small offering a straightforward business phone comparison service.

Posted in: Best Deals , Business Landlines , Business Mobiles , Business Phones , Business Telecoms , Package , Phone Lines , Phone Systems , Solutions , Telecoms

Utilising telecoms technology to improve communications

Tuesday, January 24, 2012 2:28 PM

Telecoms technology is advancing all of the time and the ways in which communications can be improved for your business are many. Finding the best solution can be complex and involves an in-depth knowledge of the latest products and services.

Our aim is to guide you through the process, looking at your current needs and how these will change in the near future, suggesting ways in which you could improve productivity and flexibility and comparing the latest products to get you the best tariffs that fulfill all of your requirements.

Click here for a free telecoms review.

Advances in telecoms technology

Mobile technology is moving towards everyone having a SmartPhone and maybe a tablet too! More devices are coming out that bridge the gap between the two. Advances are being made in the programs and apps that you can use on your mobile device meaning that you can do more and more work when out of the office.

Integrating your mobile and fixed line solutions is also a trend. This enables you to answer more calls as a business and to have the right person answering each call, increasing your productivity and also customer satisfaction.

Fixed line solutions now involve VoIP more often than not and also hosted services are becoming a common theme. Each of these could involve a level of data connectivity over and above a standard broadband connection. EFM (Ethernet First Mile) and leased lines are becoming more common even among small and medium sized businesses as prices fall.

Our service to your business

Bringing together mobile, fixed line and data connectivity is where we come in. Ensuring that each of the recommended products work together and provide your business with an improved communications package.

It doesn't have to break the bank either. Increased competition within the telecoms marketplace mean that prices are falling. Hosted solutions generally do not require any initial costs for hardware or ongoing maintenance, making them ideal for new small businesses.

Whatever your size of business and whichever sector you operate in we would like to look at your current telecoms set up and improve it. In the process if we can also reduce your costs this would be an added bonus!

The benefits of increased productivity, more flexible working practices, increased customer satisfaction and retention should not be underestimated. Utilising the latest telecoms technology could put you a step ahead of your competitors and enable you to outpace them and overtake them.

Take advantage of our 16 years experience within the telecoms sector and work with us to enhance your communications and drive your business forward.

Posted in: Business Landlines , Business Mobiles , Business Phones , Business Telecoms , Hosted Solutions , SmartPhones , Solutions , Technology , Telecoms , Unified Communications , VoIP

Mobile landline solutions

Thursday, January 12, 2012 9:42 AM

A landline number makes it easier and cheaper for your customers to contact you. It adds credibility to your business. However, with a traditional fixed landline there needs to be someone to answer it and this ties up resources.

For small businesses in particular it is not cost effective to have a fixed landline when everyone is out and about working. Whilst you could set up an answerphone this is not offering much of a service to your customers and could mean you missing important time-sensitive business calls.

A mobile landline gives you a virtual landline phone number that rings on your mobile phone wherever you are. There are a number of different products that provide a similar end result but work in different ways and offer different pricing structures.

Some are network specific, such as Vodafone One Net Express, whilst others can work with any of the mobile networks. The main difference between charging is whether calls are diverted from the landline number to your mobile free of charge within your package or whether you pay for the call diversion.

For users with a small amount of incoming calls paying for each diverted call usually works out cheaper. For larger users buying a package often works out to be more cost effective.

Compare mobile landline solutions

Because we offer a number of different mobile landline products we can provide you with comparisons between the different options both in terms of price and functionality. Some of the products include extra features such as music on hold, automated switchboards and hunt groups.

A mobile landline will make your business more flexible and products cater for businesses from 1 user to 20 plus. Basic rental prices start from £9.95 per number and there is no limit on the amount of numbers you can have. For instance you can have a different number for each of your departments or different geographical numbers for local areas around your business.

Call routing and call management features are available on most of the products and there are even advanced features such as call recording which can be added to your package.

Larger users with 10 or more staff may wish to consider a fully integrated unified communications solution. Combining your mobiles, landlines and data so that they work together seamlessly will improve the way you work, driving your productivity forward.

Whatever your telecom requirements please get in touch for a free review. As converged telecoms specialists we offer an extensive package of products which provide an end result tailored to your business needs. These are bespoke solutions aimed at reducing your costs and improving your communication channels.

Posted in: Business Landlines , Business Mobiles , Business Telecoms , Flexible Working , Mobile Landline , One Net Express , Package , Phone Lines , Phone Systems , Solutions , Telecoms , Unified Communications , Virtual Phone Numbers

Business telecoms cost/benefit analysis

Monday, November 07, 2011 9:43 AM

Ask yourself these questions:

  • Has your business reviewed its telecoms recently?
  • Are they working together optimally to enable your employees to work productively wherever they are?
  • Is there a coherent strategy in place?

  • Do you buy on price alone?

Many businesses focus solely on price and renew the individual parts of their telecoms infrastructure with different suppliers based on cost alone. This approach could lead to you having inferior equipment and not making the most of the latest telecoms technology.

The benefits of a single supplier solution

There are many reasons to consider a single supplier solution:

  • Overall cost savings

  • Optimum integration between devices and systems

  • Simplification of administration

  • Better fault resolution

A single supplier may not be the best price option for every one of your individual products but they should be able to show you an overall saving across a range of multiple services. Utilising one company for all of your business telecoms gives you a single point of contact, ideal when you have a fault such as a loss of data connection which could be a problem with your lines, broadband, router or IT. One call to your dedicated account manager (not a call centre) gets it sorted.

A review of your telecoms will look at how you currently use your services and make suggestions as to ways in which new technology may be able to improve productivity. Your current usage will also be analysed to ensure that the optimum tariffs are chosen.

The review should not take up too much of your time and at the end of it you will receive a cost/benefit analysis showing you the different options available. It will be fully costed and easy to understand.

Areas a business telecom review covers

  • Mobile Phones and Devices (laptops, netbooks, tablets, mobile broadband)

  • Landline phones (systems, lines, call charges)

  • Unified Communication Solutions
  • Broadband and data connectivity

  • VoIP and hosted solutions

  • Employee management and vehicle tracking

Many small and medium sized businesses in certain sectors may not have a need for a full review encompassing all of the above, but should still consider getting a quotation for the services they do have which may show up alternative ways of utilising telecoms technology to benefit their productivity.

Posted in: Best Deals , Business Landlines , Business Mobiles , Business Phones , Business Telecoms , Solutions , Telecoms , Unified Communications

Corporate Telecom Solutions

Thursday, September 01, 2011 2:37 PM

We offer a number of corporate telecom solutions which can be implemented on a standalone or package basis. Some of the products on offer include:

Corporate Data Solutions - Utilising a mixture of technologies to deliver resilient data solutions to corporate multi-site operations. Enable faster communication between office staff, remote staff and multiple sites.

Unified Communications - Integrating your voice and data, combining your mobiles and landlines, will improve efficiency and yield savings in the long term.

Telecom Consultancy Services - With 15 years experience in the telecoms sector we are able to guide you through the myriad of options available which could significantly improve your communications both internally and with customers.

Corporate Mobile Phones - Benefit from cost reductions AND improve your communications simultaneously via the use of new mobile technology. Bespoke corporate mobile tariffs that properly reflect your usage both in the UK and overseas.

Corporate telecom review

We can analyse your current telecoms infrastructure; where it is working well and where it is failing. A review focuses on two main areas:

1. Cost reductions
2. Improved communications

A successful corporate telecom review will deliver on both fronts, maximising cost reductions as well as improving the way your company communicates to increase productivity and improve the ROI of your overall telecoms spend.

Investing in new technology now could see your business becoming leaner and more competitive and prove a real boost to your bottom-line in the long term. Let us show you how the very latest technological advancements in the telecoms sector will allow you to work smarter and gain a competitive edge for your business.

Posted in: Business Mobiles , Business Phones , Business Telecoms , Corporate Deals , Data Solutions , Ethernet , Solutions , Telecoms , Unified Communications

Unlimited landline and mobile call packages

Monday, July 11, 2011 2:12 PM

Let us prepare you a package of mobile and landline services which saves you money and gives you better control of your expenditure each month. We offer a tailored service which will mean your business paying less every month for its telecoms.

In addition to low per minute rates we also keep our charging clear and easy to understand. We don't charge high minimum call charges which really bump your bill up. We can include as many inclusive minutes to landlines and mobiles as you need and discount for volume.

If you find your business is using more minutes over time, for instance because of expansion, you can increase the inclusive minutes at any time. We can also include calls to 08 numbers.

Our 15 years experience within the business mobile phone sector means that we can find you the right tariff which will cover your usage but not leave you paying for too many unused minutes.

We can work from your existing bills to compare directly with your current supplier/network so you see the real savings you can make, not an estimate. Contact us for a free quotation.

Combining landline and mobile phones

For a truly combined landline and mobile package we have a number of options for unified communications where your landlines ring on your mobiles too ensuring you don't miss a business call.

From a single user to multiple offices nationally we can supply a solution which integrates landlines and mobiles as one, meaning that your team can keep in touch better both internally and with customers.

We can offer the Vodafone One Net suite of solutions or comparable hosted products. With us you can easily compare the different options for features and price and make a decision based upon accurate usage and cost figures.

Your package can also include other products and services. These include broadband and data solutions, website services, employee management, call management and recording - we can take care of all of your business phone needs.

One quick call to 0115 944 8977 will get the ball rolling. You might be surprised at how much you could save.

Posted in: Business Landlines , Business Mobiles , Business Phones , Business Telecoms , Call Charges , Package , Solutions , Telecoms

Getting the best business mobile deals

Thursday, June 23, 2011 11:37 AM

Getting the best deal for your business mobiles is no longer just about phones. There are a range of mobile devices which can be included within your new contract, such as tablets (think iPad, Samsung Galaxy etc) and netbooks.

Achieving balance and integration between devices and platforms requires knowledge of all of the different devices, operating systems and how they all work together to achieve your business goals.

Mobile data is becoming the most important aspect of a business mobile review for many companies and we have expertise in this area gained from our 15 years in the mobile industry.

From BlackBerry BIS/BES/BES Express setup and installation through to data roaming and tethering we can advise you on the best way to set up your contract to get the data you need without breaking the bank.

How to get the best business mobile deal

If you already have a business mobile contract you will have your monthly bills which indicate your usage. You can email, fax or send them to us for a full analysis.

By analysing these we can match a tariff that provides you with the right balance of minutes, texts and data to keep your bills down. We also look at overseas usage, which is becoming increasingly important for many businesses, and ensure the tariff will be flexible enough to fulfil your requirements.

We can then provide new handsets for you which do the job you need them to. You may have specific requirements, such as an operating system to integrate with your current infrastructure, or be flexible in your choice. We can advise regarding the features of the latest SmartPhones which could enable you to increase productivity.

When undertaking a business mobile review we look at reducing your costs AND improving the devices you have.

All quotes and reviews are free and without obligation. They are offered to all types and size of business from single handset users through to corporate enterprises. We can also incorporate other products and services into our review to further save you money.

Solving your business mobile problems

You may be looking for a review because your contract is due for renewal and you wish to reduce costs, but you should also contact us if you are having problems with your mobiles wherever you are in terms of contract. Your current mobile dealer might be failing to respond to you and giving you poor service or you might be finding your current network coverage and service to be unsatisfactory.

We can look at transferring your contract to another network and buying out your existing contract. In this way you can reduce your monthly expenditure and improve service without having to pay any upfront costs.

All enquiries are welcome and treated in confidence. For a no obligation dicussion please call us on 0115 944 8977.

Posted in: Best Deals , Business Mobiles , Business Phones , Mobile Data , SmartPhones , Solutions , Telecoms

Combining landline and mobile phones

Tuesday, June 14, 2011 10:26 AM

We have added a new page to the website for Virtual Landline Numbers. This is due to demand from our customers looking to ensure they don't miss any business calls.

For small businesses there are often not enough staff to answer the landline calls. During busy times people are out and about and attending to other duties. With a combined landline and mobile solution calls can reach you wherever you are.

A landline number, particularly a local one, gives your business credibility. You can take out several local numbers to cover a larger geographic area. Each of these numbers has full call management so that you can see at a glance where your calls are coming from and how you are performing in each area.

As well as standard virtual landlines we also offer unified communication solutions such as Vodafone One Net. This works in a different way but achieves a similar end result. It offers a different pricing model too which suits some businesses looking for an unvarying monthly payment.

Which solution suits your business best will depend on a number of factors, such as number of users. We can price each different option for you based upon your requirements and prepare a report showing you likely costs.

Whilst a landline/mobile solution may involve some extra costs per month, you could be missing a lot of extra business and opportunities without it. It's a worthwhile investment to ensure you don't miss business calls and provide a better service to both new and existing customers.

Posted in: Business Landlines , Business Mobiles , Business Phone Numbers , Business Phones , Business Telecoms , One Net Express , Solutions , Telecoms , Unified Communications

Business phone package deals

Tuesday, May 31, 2011 3:42 PM

Could your business benefit from a package deal for its business phones? There are three main reasons for getting a business phone package:

1. Cost reductions

2. Improved system integration

3. Better service

As converged communications specialists we provide our customers with multiple services which work together. Modern businesses need to be flexible and new technology allows them to do this. We ensure that the different products and services supplied are the optimum fit for the job in hand.

Whilst we do offer all of our services as standalone products, maximum value is delivered when several are taken together. Your business can choose from:

  • Mobile phones
  • Landline phones
  • Broadband
  • VoIP
  • Tracking
  • Web services

Each of these products has several different options and every problem your business is currently experiencing with its telecoms will likely have several different solutions which would work. The number of variables are huge and that's why utilising a single supplier who is expert in the telecoms field pays dividends.

Data Solutions

Businesses are becoming more and more reliant upon data connectivity. It's not just emails and internet, but mobile data and phone systems too. It's only when you lose connectivity that you realise how much your business relies upon it.

We design data solutions that integrate with your other telecoms, are reliable and have resilience built in. If done correctly you need never know when a problem has occurred, the backup system takes over and you continue to trade as normal.

The total package

A telecoms package solution does not have to be complicated to implement. We do all of the hard work on your behalf to deliver cost savings and communication improvements. Of course there is the potential for problems when switching suppliers but we aim to minimise these and ensure that the changes made provide your business with ongoing benefits.

Posted in: Best Deals , Business Landlines , Business Mobiles , Business Phones , Business Telecoms , Telecoms

Derby and Derbyshire business phones

Wednesday, May 18, 2011 8:42 AM

For many small and medium sized businesses in Derby and throughout Derbyshire choosing a local telecoms supplier makes perfect sense.

Whilst you can source each of your individual telecoms products from providers throughout the UK, getting a complete solution from a local Derbyshire-based company will give you the peace of mind that they are nearby should any problems arise.

Technology is a wonderful thing and can empower your business to increase productivity and profitability. However no-one should be under the illusion that it is 100% reliable 24/7/365. Sometimes things go wrong and a local company can respond much more quickly, getting you back up and running in double quick time.

It is also useful to be within an easy distance to drop off and pick up faulty and replacement hardware without having to wait for (or pay for) the postal system. And you can pop in whenever you need to discuss any issues or new requirements with your dedicated Account Manager or customer service team.

Based in Ilkeston, Derbyshire we have 15 years experience in the telecoms field, working with many local businesses as well as others throughout the UK. We have a broad range of products and services which encompass all of your business telecom needs including data connectivity.

This means that you can put all of your business communications with ourselves, enabling you to save money whilst also benefitting from the personal service a local company will bring.

Some telecoms products, such as phone systems, require installation and ongoing maintenance. It's ideal for you to have the same local telephone engineer who deals with the system from install and throughout its contract and who is available at the end of the phone when you need them. Choose a national supplier and you may face ringing a call centre and getting a different person each time, as well as long waits for visits to help you.

If you are looking for a Derbyshire company to look after any (or all) of your business phones get in touch with us for a free quotation or no obligation chat.

Our business phone services

Some of the products we offer include:

  • Mobile phones
  • Landline phones (lines, systems, calls)
  • VoIP
  • Broadband and data solutions
  • Vehicle and device tracking

We provide end-to-end solutions, so you only need a single provider for all of your telecoms and connectivity. This gives you maximum cost reductions, streamlined administration and optimum device integration.

Whilst we are always happy to talk to prospective customers throughout the UK we particularly welcome businesses in Ilkeston, Derby and Derbyshire for whom we can provide maximum value and help them improve their communications whilst saving money.

Posted in: Business Landlines , Business Mobiles , Business Phones , Business Telecoms , Derby , Derbyshire , Phone Systems , Solutions , Telecoms

Landline and mobile business phone packages

Wednesday, March 16, 2011 9:28 AM

Up until fairly recently businesses would usually deal with different providers for their landline and mobile phones. Often going direct with the network for their mobiles and direct with BT for their landlines.

More and more businesses are now seeing that there are other providers who can package their telecoms together resulting in cost reductions, improved communication systems and streamlined administration.

As devices become more complicated and their range of functions more advanced the reliance upon decent broadband and IT has increased. You can run your whole company's telecoms over your internet connection so you need to ensure it is fast, reliable and, if it is business critical, that there is a failover in the event of any connectivity problems.

Whilst many companies in the telecoms sector advertise mobile and landline solutions, very few have the broad knowledge of both telecoms and IT that we have. This enables us to put together complete packages which encompass all of your telecom needs without relying upon other suppliers.

This leaves you with one point of contact for all of your communications, so changes and issues can be addressed quickly with a single phone call.

We have put together telecoms packages for local companies as well as national, multi-site chains so have experience across a broad range of sectors of the issues which need to be addressed when devising and implementing a total solution.

Our areas of expertise include:

  • Transfer of fixed lines
  • Installation of BlackBerry servers
  • Server migration
  • Router failover
  • Leased lines
  • MPLS Data Networks
  • QOS (Quality of Service)
  • Wi-Fi
  • IPpbx
  • Signal boosters
  • Number provision
  • Video conferencing
  • Landline and mobile cost reduction

This is just a small sample of the type of work we undertake. We relish the opportunity to solve your business connectivity problems, so if you are unable to get exactly what you need with other telecoms companies get in touch with us.

Posted in: Business Landlines , Business Mobiles , Business Phones , Business Telecoms , SMEs , Solutions , Telecoms

Corporate telecoms solutions

Tuesday, March 08, 2011 2:34 PM

The bigger the business the better the deal we can offer you. As well as cost savings we offer solutions to the common problems and issues which arise in corporate environments.

Our experience over 15 years in the mobile connectivity arena gives us the in-depth product knowledge which provides the answer to increasing your business productivity through the use of new technology.

As the workforce becomes more mobile, flexible working is a leading issue in the corporate telecoms world. Being able to work from home and whilst on the move as if you were in the office is increasingly a neccessity for large organisations. This allows you to maximise your staff output wherever they may be.

Better management of your employees and calls, aided by the latest SmartPhone handsets with suitable software, increases the work which can be done by each and every staff member, leading to a more productive company as a whole.

When looking at your corporate telecoms we analyze your current usage. This may be reflected in your current tariffs but often there are better options which suit your needs. As well as tailoring your tariff to suit your usage by volume, we also look at how you are using your devices and how they integrate together. Also to the future and how things could change over the lifetime of your contract.

Mobile technology advances at an incredible pace, even fixed-line services are moving quickly now, as VoIP and hosted services become increasingly adopted. We keep up-to-date with every forward step and recommend new products and services when appropriate to further enhance your corporate telecoms.

Our services are available throughout the UK and we can meet you face-to-face to discuss your business and all of your telecom needs at a time to suit you. Alternatively, if you prefer, we can conduct a full review by phone or email in the first instance to give you an idea of how much you could save in terms of initial tariff savings and how much you could improve your productivity with fresh ideas and new technology.

All enquiries are welcome, wherever you are in your current contracts, and we will happily review your corporate telecoms in full or single products in isolation.

A single supplier solution will not only save you money but will also eliminate a lot of grey areas between providers when things go wrong. You have one point of contact for all of your services and a dedicated Account Manager looking after you and reviewing your business needs on a regular basis.

Posted in: Business Landlines , Business Mobiles , Business Phones , Business Telecoms , Corporate Deals , Solutions , Telecoms

Lincolnshire business phones

Friday, March 04, 2011 3:39 PM

Utilising the services of a local business phones supplier can be beneficial for your company. Based in Ilkeston, Derbyshire we are ideally placed to serve businesses in the East Midlands, including Lincolnshire.

We have a dedicated account manager based in Lincoln visiting businesses throughout Lincolnshire to offer free no obligation telecoms reviews.

The scope of the review includes as many of our products and services which you are interested in or are beneficial for your business including:

  • Mobile phones (including BlackBerry/iPhone)
  • Landline phones (systems/line rental/call charges)
  • Broadband and mobile broadband
  • VoIP
  • Vehicle tracking and device tracking
  • Website hosting/email

We can call in at your premises in Lincolnshire for a short meeting initially to find out more about you, what you do, how you work and any problems with your current telecoms set-up that you need remedying. We take away a copy of your current bills for analysis to see where improvements can be made both in terms of cost reduction and improving productivity.

From this we can put together a package which properly reflects your usage and offers you the optimum combination of the latest technology at the lowest monthly cost.

If you are happy with our quote and wish to change we make the transition as smooth as possible for you. After all, you have your own business to run. From then on you have a local Account Manager based in Lincolnshire who you can rely upon when you need them.

Every type of business can benefit from a review, no matter how large or small you are. Why pay more than you have to for your telecoms? Save money and improve your communications simultaneously.

For a free review get in touch with us and we will arrange for a face-to-face meeting, or it can be conducted by phone and/or email if you prefer. We are a growing, friendly, local company who look after our clients in Lincolnshire and throughout the UK.

Posted in: Business Landlines , Business Mobiles , Business Phones , Business Telecoms , Lincolnshire , Telecoms

Divert calls to your mobile free of charge

Tuesday, February 08, 2011 2:41 PM

For many small businesses, particularly one-man bands, it is difficult to avoid missed calls on your landline when out and about. The solution to this is usually to employ an answerphone or to divert your landline calls to your mobile.

Many people don't like to leave messages and will therefore go elsewhere. Whilst a divert to your mobile solves this problem it comes at a price. You have to pay for the call to your mobile and many companies will charge 15ppm for this service.

This means that for people regularly working away from their home or office the monthly costs can soon run up. Whilst there are some alternative providers who might charge a little less, why not divert your calls to your mobile for free?

Vodafone's One Net Express is ideal for this purpose. It merges your landline and mobile so that you can take landline calls on your mobile wherever you are and it doesn't cost you a penny to receive these calls. You can transfer existing numbers into the service or choose new numbers.

Multiple numbers can be received on the same mobile so you could choose several local area numbers or different numbers for sales and customer service.

For users with several staff you can transfer calls between people and devices seamlessly and free of charge. In fact you get the facilities normally provided by a corporate phone system without the need for a system at all!

All of the technical stuff happens within Vodafone - One Net Express is a cloud hosted solution - it works straight away with your existing hardware so no need for new equipment.

Activation will only take a few days with new numbers or a bit longer if you are porting in existing numbers dependent upon your previous supplier. You can then set it up and manage it all online.

One Net Express is aimed squarely at businesses with 1-10 users. For larger businesses with 10-50 employees Vodafone One Net could be a better option. This does usually require hardware and a dedicated line but that is all supplied by Vodafone following a full site survey to make sure your infrastructure is suitable.

For companies with more than 50 employees Vodafone One is the solution, keeping everything hosted within the company's own firewall.

If diverting your calls to your mobiles is becoming expensive for your business contact us about a Vodafone One Net Express solution.

Posted in: Business Landlines , Business Mobiles , Business Phone Numbers , Business Phones , Business Telecoms , Flexible Working , One Net Express , Telecoms , Unified Communications

Mobile phone technical knowledgebase

Monday, January 31, 2011 4:24 PM

Mobile phone technology moves forward relentlessly and the latest handsets are crammed full of features, all of which have the ability to conflict with one another and to cause problems for the user.

As well as technical issues relating to hardware and software there are also set up questions which we are asked repeatedly, particularly relating to mobile phone email.

As a result we are compiling a technical knowledgebase with articles relating to issues that arise time and again. This will be available to all online and we will be directing people to it when it is appropriate.

We are also looking at compiling videos to demonstrate how to solve some mobile phone problems. An easy to use step-by-step video can be invaluable in walking people through set up issues.

There will also be troubleshooting tips for when a fault appears but is difficult to identify exactly what the problem is.

BlackBerry mobiles are a particular area where issues arise with email set up. We will have a full section dedicated to BlackBerry email set up and regular problems encountered.

Our technical knowledgebase will be made available in conjunction with our customer service team and not as a replacement! You will still be able to call us and talk through your issues at any time.

Once we have regular mobile issues covered we will move onto problems encountered with landlines and other telecoms technology. We have our own in-house engineering team who will advise you about common system and line solutions.

All of this will be accessible from the main website, 21c Business Phones, which will be linked to from our many other sites.

Posted in: Business Mobiles , Solutions , Telecoms

Finding the best business mobile deals

Friday, December 03, 2010 10:46 AM

Mobile phones are now an essential part of running your business. Keeping in touch when on the move, out and about, allows you to never miss an important call and service new and existing clients as though you were in the office.

More and more businesses are turning to SmartPhones which offer enhanced functionality such as email and office tools and connectivity. The costs of these handsets is falling allowing them to be obtained free of charge on most contracts for businesses large and small.

By improving the functions on your handset you will be able to improve the ability of your employees to work remotely, which assists with flexible working and business continuity in the event of major disruption, such as this years heavy snowfall.

The business mobile market is changing constantly. New tariffs are released regularly which offer more benefits such as inclusive data allowances, free calls to landlines, unlimited free calls between users, 0800, 0870 and 0845 numbers from inclusive minutes etc.

We keep track of all of the network's latest offerings and have them available to prepare quotations quickly based on your usage. We can compare tariffs at a glance and calculate the best handsets available for your needs which can be supplied free of charge.

We can advise you about add-on bundles, such as international usage, iPhone and BlackBerry data packages, as well as integration of your mobile phones with your other business telecoms.

All businesses are eligible for a free telecoms healthcheck which will pinpoint areas where improvements can be made as well as where cost reductions are to be had. Take advantage of our knowledge and expertise free of charge to find out what we can offer your business and ways in which your profitability could be improved by the use of new technology.

Posted in: Best Deals , Business Mobiles , Business Phones , Business Telecoms , SmartPhones

The power of BlackBerry business mobiles

Tuesday, November 16, 2010 2:52 PM

Research In Motion (RIM) unleashed the first BlackBerry mobile phone on the world in 1999. It was specifically aimed at business users and remains the handset of choice for many businesses nearly 12 years later although competition is increasing.

BlackBerry is mostly valued as a messaging tool with push email coming as standard. The secure nature of BlackBerry email, as well as its compression algorithm which reduces data transfer, ensures it remains as one of the best selling business mobile phones so long after it was introduced.

Obviously there have been many different BlackBerry handsets over the years, not all of them well received or successful. But throughout they have retained their loyal following of business users who swear by them and can't stop using them.

The best received devices tend to have full QWERTY keyboards to take advantage of the BlackBerry messaging services. Recent touch screen devices have been less successful although the new BlackBerry Torch 9800 has a combination of the two.

The cost of BlackBerry has also been an issue for many. They certainly used to be more expensive than standard handsets. However with the release of the BlackBerry 8520 (the budget BlackBerry?) this has changed. Also in comparison with all-singing and dancing handsets like the mega-expensive iPhone 4 even the most expensive BlackBerry phone looks reasonably priced!

The operating system powering the BlackBerry mobile phones is specific to them and them alone. Again it is a business focused OS, refined over the years to provide the synchronisation needed in the modern office.

It also provides the platform for business related apps which can be obtained from BlackBerry App World, Over The Air through the BlackBerry mobile browser, or through the BlackBerry Desktop Manager.

We offer a full range of BlackBerry business mobiles for businesses of all types and size. From 1 handset to 500 plus are available. Get in touch for a free quotation.

Posted in: BlackBerry , Business Mobiles , Business Phones , Business Telecoms , SmartPhones

Unified Communications showing strong demand

Wednesday, November 10, 2010 9:42 AM

Research from the US suggests that more and more businesses are choosing a unified communications solution and that up to 96% of businesses who have a number of communication services that could be combined are planning a unified solution.

Reasons for opting for a unified communications package include improved employee productivity and reduced operational costs. The results can be delivered to a number of devices including desktop PCs, laptops, SmartPhones and the newly en vogue tablets (such as the iPad).

Could your business be eligible for a unified solution? The main services which can be combined are:

  • Mobile phones
  • Fixed line telephony
  • Broadband
  • Mobile broadband
  • VoIP systems

Most businesses with even a handful of employees could benefit from a free review to show where costs can be reduced and communication improvements made. After all, what business doesn't want to reduce costs and improve performance.

The larger the business the greater the savings which can be made and the more scope there usually is for improving working practices and implementing solutions across a range of platforms.

At Best Business Phone Deals we can guide you through the unified communication process from quotation to implementation. We have worked with local businesses and large national corporates to provide a full range of telecoms services and unified solutions.

Your quotation is only a click away - obtain a unified communications quotation.

Posted in: Broadband , Business Landlines , Business Mobiles , Business Phones , Business Telecoms , SMEs , Unified Communications

Seeing past lower business mobile tariffs

Monday, November 01, 2010 10:21 AM

Picture this: It's that time of year when you renew/review your business mobile phone contract. Being sensible you get a couple of quotes in addition to your current supplier. But which one of them is the best for your business? Is it always the cheapest?

The simple answer is no. Chances are each quote will have slight differences or even major differences such as network. There's no point moving your business mobiles to a network which gives you lesser coverage in your area, even if there are cost savings to be had.

In the same vein, if new handsets or technology could offer you a better way of working remotely could this improve your profitability? This increase in profits might more than justify extra spend on better mobile phones that help streamline your operations.

Then there is the issue of customer service. If you feel that your current supplier is not providing you with the service you want/need is it time for a change, even if this means paying slightly more?

Could a new supplier provide you with extra value added services - landlines, broadband, VoIP, mobile broadband, call management, employee management etc. The benefits of a single supplier solution not only impact cost but also give you one point of contact and streamline your billing operations.

A telecoms consultancy approach could save you more money in the long run, even if it means paying slightly more in the short term. Having said that it doesn't always have to. Cost reductions and improved communications can exist side-by-side and that is always our aim.

We look at your current contracts across all of your telecoms and find ways in which we can reduce your overall spend whilst still delivering the latest technology to improve your internal and external comms. Matching up landline and mobiles with call management solutions ensures you never miss a call and that calls will follow you wherever you are.

To find out the ways in which your business could benefit from a converged solution get in touch with us for a free telecoms review.

Posted in: Business Mobiles , Business Phones , Business Telecoms , SMEs

Best corporate phone deals

Monday, October 18, 2010 11:55 AM

Most small businesses are looking at ways to save money on a regular basis. This is because any extra expenses are usually coming directly out of the boss's own pocket! As businesses grow there is a tendency for a bit of laziness in terms of seeking out the best deals.

However, large businesses should not overlook that they could save tens of thousands of pounds by getting the best corporate phone deal in the market. Not only that but an integrated phone solution could help improve their communications and lead to further gains in profitability.

In mobile phone terms a large business could have anything from 10 handsets plus. Depending upon your business sector a 10 phone business can easily be spending £1,000 plus each and every month. This gives plenty of room for savings.

There is no limit to how many mobiles your company can have in order for us to help you. The more you have the more scope there is for real cost savings. We can look at any amount from 10 to 500 plus handsets.

It's not just corporate business mobiles we can help you with. We have a full range of telecoms solutions available to large business users. This includes features which are essential to many large businesses such as call management and call recording.

An integrated telecoms solution will look at communications throughout your organisation and identify any current problems as well as improvements that could be made. It may be that new technology could assist you in improving the way you communicate both internally and externally.

We will meet with you to discuss your requirements anywhere in the UK and welcome all enquiries. Our services and solutions have been utilised by several large businesses and we will be happy to discuss these with you upon appointment.

Posted in: Best Deals , Business Mobiles , Business Phones , Business Telecoms , Corporate Deals