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Virtual landline phone number solutions

Tuesday, October 04, 2011 1:51 PM

We are increasingly being asked about supplying virtual phone numbers to businesses and the options that are available. There are a number of different solutions, two of which we detail below.

A virtual landline number saves you having to install and maintain a physical line. The number is fully portable so no matter where you move to you can keep your number. Depending upon the solution you choose you can point the virtual number to a mobile or landline of your choosing.

"My Inbound" call management

This service gives you a landline number of your choosing for which you pay £9.95 per month. There are a selection of geographic and non-geographic numbers available for you to choose from free of charge or you could consider a "gold" number which is more memorable and will involve a cost for purchase.

You have access to an online control panel which not only provides you with options for your diversion, but also provides a whole host of call management features. For instance, your virtual number can be diverted to a group of numbers, each of which rings simultaneously.

You do have to pay for the call diversion. Current costs are 1.25ppm for diverting to a landline or 9.95ppm for diverting to a mobile.

We have on online pdf brochure for this product for you to read: Inbound Call Management brochure.

Vodafone One Net Express

One Net Express works in a different way, but the end result is broadly similar. It provides you with a virtual landline phone number (or numbers - you can currently get 5 free of charge on selected packages) which rings on your mobile.

It differs from the Inbound Call Management in two ways. Firstly there are no call diversion charges. The virtual number is held within the Vodafone architecture and rings on your mobile automatically.

Secondly there is the charging model. The most popular option is a flat rate of £55 which includes all of your landline and mobile calls, as well as unlimited texts and 500MB of data.

It also provides many different options for configuration and a host of phone system features accessible directly from your mobile handset.

We have on online pdf brochure for this product for you to read: Vodafone One Net Express brochure.

Choosing your virtual phone number solution

Which of these two options suits your business best will depend upon your usage and number of users. Contact us for a tailored quotation and a direct comparison between the two options.

Posted in: Business Landlines , Business Phone Numbers , Business Phones , Business Telecoms , One Net Express , Solutions , Virtual Phone Numbers

Combining landline and mobile phones

Tuesday, June 14, 2011 10:26 AM

We have added a new page to the website for Virtual Landline Numbers. This is due to demand from our customers looking to ensure they don't miss any business calls.

For small businesses there are often not enough staff to answer the landline calls. During busy times people are out and about and attending to other duties. With a combined landline and mobile solution calls can reach you wherever you are.

A landline number, particularly a local one, gives your business credibility. You can take out several local numbers to cover a larger geographic area. Each of these numbers has full call management so that you can see at a glance where your calls are coming from and how you are performing in each area.

As well as standard virtual landlines we also offer unified communication solutions such as Vodafone One Net. This works in a different way but achieves a similar end result. It offers a different pricing model too which suits some businesses looking for an unvarying monthly payment.

Which solution suits your business best will depend on a number of factors, such as number of users. We can price each different option for you based upon your requirements and prepare a report showing you likely costs.

Whilst a landline/mobile solution may involve some extra costs per month, you could be missing a lot of extra business and opportunities without it. It's a worthwhile investment to ensure you don't miss business calls and provide a better service to both new and existing customers.

Posted in: Business Landlines , Business Mobiles , Business Phone Numbers , Business Phones , Business Telecoms , One Net Express , Solutions , Telecoms , Unified Communications

Divert calls to your mobile free of charge

Tuesday, February 08, 2011 2:41 PM

For many small businesses, particularly one-man bands, it is difficult to avoid missed calls on your landline when out and about. The solution to this is usually to employ an answerphone or to divert your landline calls to your mobile.

Many people don't like to leave messages and will therefore go elsewhere. Whilst a divert to your mobile solves this problem it comes at a price. You have to pay for the call to your mobile and many companies will charge 15ppm for this service.

This means that for people regularly working away from their home or office the monthly costs can soon run up. Whilst there are some alternative providers who might charge a little less, why not divert your calls to your mobile for free?

Vodafone's One Net Express is ideal for this purpose. It merges your landline and mobile so that you can take landline calls on your mobile wherever you are and it doesn't cost you a penny to receive these calls. You can transfer existing numbers into the service or choose new numbers.

Multiple numbers can be received on the same mobile so you could choose several local area numbers or different numbers for sales and customer service.

For users with several staff you can transfer calls between people and devices seamlessly and free of charge. In fact you get the facilities normally provided by a corporate phone system without the need for a system at all!

All of the technical stuff happens within Vodafone - One Net Express is a cloud hosted solution - it works straight away with your existing hardware so no need for new equipment.

Activation will only take a few days with new numbers or a bit longer if you are porting in existing numbers dependent upon your previous supplier. You can then set it up and manage it all online.

One Net Express is aimed squarely at businesses with 1-10 users. For larger businesses with 10-50 employees Vodafone One Net could be a better option. This does usually require hardware and a dedicated line but that is all supplied by Vodafone following a full site survey to make sure your infrastructure is suitable.

For companies with more than 50 employees Vodafone One is the solution, keeping everything hosted within the company's own firewall.

If diverting your calls to your mobiles is becoming expensive for your business contact us about a Vodafone One Net Express solution.

Posted in: Business Landlines , Business Mobiles , Business Phone Numbers , Business Phones , Business Telecoms , Flexible Working , One Net Express , Telecoms , Unified Communications

Best business landline phone deals

Tuesday, September 28, 2010 11:48 AM

We offer a full range of landline phone deals to business users throughout the UK. Some of the services we offer include:

  • New landlines - analogue/ISDN2/ISDN30
  • Reduced line rental
  • Reduced call costs
  • Telephone systems supplied and installed
  • Telephone numbers including non-geographic
  • Call recording
  • VoIP systems
  • Call management solutions
  • Free calls to mobiles
  • Business grade broadband

These services can be taken on their own or as part of a package. By taking out more services we can offer lower prices and the best landline deals.

Are you having trouble with your current landline supplier? Or are you just paying too much? Either way get a free review from Best Business Phone Deals where we can advise you not only about cost savings but improving your communications too.

Would you like to take advantage of the latest IP phone technology? It's not as complicated as it might at first seem and we are able to provide you with a complete end-to-end solution. The cost of a VoIP phone system has really come down recently too.

Our landline phone solutions are tailored to your individual business needs. We find out a bit about you and how your business runs to ensure that the products we offer are exactly what you need and will deliver the maximum cost savings and production increases.

A landline phone review is free of charge. We can visit you and take a look at your current setup and suggest improvements. We can also offer IT solutions which are often linked to landline products.

Reviews are available to businesses of all sizes and types. Just contact us for more information or to arrange an appointment. We can also offer help and advice regarding landline problems by phone and email. We welcome all of your landline enquiries.

Posted in: Best Deals , Business Landlines , Business Phone Numbers , Business Phones , Phone Systems

Business phone number

Wednesday, June 23, 2010 10:14 AM

Your business will be contacted many times each day via its published phone number. But how much thought has been given to the number itself, how easy it is for customers to remember, are there reasons for customers NOT to call. Is your business phone number helping or hindering your contact with customers?

In recent years there has been a shift towards non-geographical numbers for businesses. These were originally 0845 numbers, which were charged at local rate, but many are now using 0844 numbers, with a variety of different charging options, and 0870/0871 numbers which can be extremely expensive.

At the same time customers have moved away traditional landline suppliers and many are now using mobile phones to call. Most mobile users now realise that these calls are chargeable, regardless of their mobile contract, and can be exorbitantly expensive particularly if the call lasts several minutes. This also applies to freephone numbers (0800) which are not free from mobile phones!

One of the reasons to use a non-geographical number for business is the opportunity to earn an income from it. Some businesses are getting 1p per minute or more on each incoming call - reason enough to make the call as long as possible with long holds and endless menus before actually speaking to someone!

An alternative to these numbers is the 03 non-geographical number. This is charged at exactly the same rate as an 01 or 02 landline call to your customers. This means that it can be called from a mobile out of any inclusive minutes. Customers who are put off ringing 08 numbers from their mobiles can have no objections to ringing an 03 number - this makes them ideal for sales lines where you actively want to encourage more calls.

03 numbers can also be memorable. Rather than a random selection of numbers you can make your number "golden" making it easy for people to recall when they need to. It also makes a good impression with customers when they see it on your stationery, business cards etc.

03 numbers are fully manageable and portable. You can take them with you whenever you move, they are not restricted to any area. This means you can keep the number for life. You can also configure it so that it rings you wherever you are, be it on landline or mobile phone.

Best Business Phone Deals offer a variety of non-geographical telephone numbers to customers throughout the UK. We can advise you on the best rates and how to get the best results from your new number.

Posted in: Business Landlines , Business Phone Numbers , Business Phones