At Best Business Phone Deals we are not tied to one provider or one solution. We offer a full range of products and services across all of your telecoms which means we can provide you with multiple options when we undertake a free review. This enables you to compare the best deals on the market.

As an example, imagine you needed a new phone system. Based on the number of users you have we could provide quotations for a standard phone system at your premises, a physical VoIP phone system or a hosted solution. Within each of these categories we would find you the most suitable product for your usage and the most cost effective.

We then provide you with a report detailing the different options, their strengths and weaknesses, and make recommendations where appropriate. The final decision is yours.

Click here for a free business phone review.

Independent telecoms specialists

Our aim is to provide you with the latest technology which will enhance your business communications whilst also saving you money.

For mobile phones this could involve upgrading to SmartPhones and utilising new mobile devices such as tablets (iPad, Playbook etc.). For fixed line services this could be moving to a VoIP or hosted solution. We can also advise about combining your mobile and fixed telephony together in a unified communications solution.

One area where more and more businesses are finding value is in better data connections. Whilst traditional ADSL broadband is suitable for home use and very small offices, once you have a few users a better connection is usually required.

Data is the lifeblood of many businesses these days and a slow or unreliable connection can stop a business in its tracks. In these circumstances a dedicated leased line or EFM (Ethernet First Mile) line can be the answer. Giving you a guaranteed upload and download speed of your choice, depending upon your requirements, and much better reliability.

We can compare the different data options as part of your package and you may be surprised at how affordable a dedicated line is for your business. Prices are falling due to competition and increased network supply so you could gain a huge data speed boost without having to break the bank.

Once you have our report you can compare our products with those you have already to see the savings you could make, as well as comparing how new technology could improve the way you work and thus drive productivity.

Reviews are available throughout the UK to companies large and small offering a straightforward business phone comparison service.

Posted in: Best Deals , Business Landlines , Business Mobiles , Business Phones , Business Telecoms , Package , Phone Lines , Phone Systems , Solutions , Telecoms

A landline number makes it easier and cheaper for your customers to contact you. It adds credibility to your business. However, with a traditional fixed landline there needs to be someone to answer it and this ties up resources.

For small businesses in particular it is not cost effective to have a fixed landline when everyone is out and about working. Whilst you could set up an answerphone this is not offering much of a service to your customers and could mean you missing important time-sensitive business calls.

A mobile landline gives you a virtual landline phone number that rings on your mobile phone wherever you are. There are a number of different products that provide a similar end result but work in different ways and offer different pricing structures.

Some are network specific, such as Vodafone One Net Express, whilst others can work with any of the mobile networks. The main difference between charging is whether calls are diverted from the landline number to your mobile free of charge within your package or whether you pay for the call diversion.

For users with a small amount of incoming calls paying for each diverted call usually works out cheaper. For larger users buying a package often works out to be more cost effective.

Compare mobile landline solutions

Because we offer a number of different mobile landline products we can provide you with comparisons between the different options both in terms of price and functionality. Some of the products include extra features such as music on hold, automated switchboards and hunt groups.

A mobile landline will make your business more flexible and products cater for businesses from 1 user to 20 plus. Basic rental prices start from £9.95 per number and there is no limit on the amount of numbers you can have. For instance you can have a different number for each of your departments or different geographical numbers for local areas around your business.

Call routing and call management features are available on most of the products and there are even advanced features such as call recording which can be added to your package.

Larger users with 10 or more staff may wish to consider a fully integrated unified communications solution. Combining your mobiles, landlines and data so that they work together seamlessly will improve the way you work, driving your productivity forward.

Whatever your telecom requirements please get in touch for a free review. As converged telecoms specialists we offer an extensive package of products which provide an end result tailored to your business needs. These are bespoke solutions aimed at reducing your costs and improving your communication channels.

Posted in: Business Landlines , Business Mobiles , Business Telecoms , Flexible Working , Mobile Landline , One Net Express , Package , Phone Lines , Phone Systems , Solutions , Telecoms , Unified Communications , Virtual Phone Numbers

The best phone system for your business depends upon a number of criteria:

• Number of current users
• Single office or connecting multiple sites
• Whether your data connectivity is suitable for VoIP
• Call management features required
• Likely future expansion

You need to carefully consider how you are going to use the system, which features are essential and which are not required. From this you can narrow down the choice of systems which offer what you need.

Physical PBX or hosted VoIP?

The first major choice is whether to have a physical system in your premises or a hosted system. A physical PBX is the hardware that powers your system, the brains of the unit. There is a cost involved in purchase and you will need to maintain it. As with all hardware it can go wrong and this will result in downtime until it is repaired/replaced.

With a hosted PBX the brains of your system are hosted remotely "in the cloud". This means that there is no maintenance for you to do and no up-front costs as this type of system is usually charged on a monthly fee per user model. All you have in your office are suitable handsets which are connected to the internet.

An ideal use for a hosted system is to connect multiple offices. Each user is connected to a single virtual system meaning that transferring calls between offices is as simple as between users. This bridges geographic boundaries across cities, counties and even countries. It makes flexible working easier with the ability to connect to the phone system from your home or anywhere with an internet connection.

The flexibility of a hosted system is achieved because of its connectivity via the internet. This is also its achilles heel in some respects. You do need a decent connection to run voice and data services simultaneously and, as we all know, broadband is not 100% reliable, nor is it available at sufficient speeds in many rural areas.

There are options for dedicated internet lines which offer guaranteed service for both upload and download, ideal for VoIP. Whilst these are more expensive than standard ADSL broadband the cost is coming down to be within reach of many small and medium sized businesses.

Once you have decided whether to choose a physical or hosted phone system you can now narrow down which available systems will suit you.

You need to cater for current users and for likely expansion across the lifetime of the unit with a physical system. A hosted system is usually charged per user and will expand exponentially so you don't have to worry about adding users in the future.

The system you choose needs to be capable of performing the tasks you need. This might be an auto attendant (press 1 for x, 2 for y etc.), call recording or a number of other call handling and management features. A hosted system will have all of these and you choose which ones you need and pay accordingly.

Whilst a hosted VoIP phone system will generally be more flexible and feature packed than a physical system it is not always more cost effective, depending upon the number of users and features required. Choosing a supplier, such as ourselves, who offer both types of system and can provide a direct comparison tailored to your business needs will pay dividends.

Posted in: Business Phones , Business Telecoms , Phone Lines , Phone Systems , Solutions , Telecoms

Broadband - it's an essential service for many businesses these days but you only realise just how important when you have a problem. It's at this stage that you wish you had put more thought into a failover solution or purchased a complete package from a single supplier.

Too many businesses don't put a lot of thought into what they will do if and when something goes wrong. Whilst broadband is much more reliable than it used to be, particularly if you have a business-grade product, there are always going to be problems sometimes.

For many businesses they have a broadband supplied by company A, running over phone lines supplied by company B, running into an IT network supported by company C. So when you lose your internet connection whose fault is it and who are you going to call first?

What you may find, and we have seen this often, is all three comapnies involved denying that their part of supplying your connectivity is to blame - so then what do you do?

A business broadband package is the answer

Taking out all of the individual broadband components with a single supplier is the answer. At the same time also take out a back-up connection or solution that will see you continue to work even in the event of a complete failure of your main broadband.

With the best will in the world faults cannot always be rectified quickly so having a backup plan is a must.

There is little downside to packaging your business broadband and IT together. This should allow maximum discounts to be given, and gives you a single bill with a single point of contact. Making your administration much easier all round.

Good, fast business-grade broadband products need not cost the earth and are available to small and medium sized businesses. For larger companies we also offer complete data solutions incorporating multi-site networks and all of the connectivity required.

Think about how many devices in your office now rely upon your broadband connection. As more and more companies use VoIP and hosted telecom solutions the importance of decent broadband increases. Don't get left in the slow lane, take advantage of the latest technology to give your business the competitive edge.

We offer all businesses a free connectivity review. See what speeds your business COULD achieve and how this would increase your productivity throughout your organisation.

Posted in: Broadband , Data Solutions , IT , Package , Phone Lines , Solutions , Telecoms