At Best Business Phone Deals we are not tied to one provider or one solution. We offer a full range of products and services across all of your telecoms which means we can provide you with multiple options when we undertake a free review. This enables you to compare the best deals on the market.

As an example, imagine you needed a new phone system. Based on the number of users you have we could provide quotations for a standard phone system at your premises, a physical VoIP phone system or a hosted solution. Within each of these categories we would find you the most suitable product for your usage and the most cost effective.

We then provide you with a report detailing the different options, their strengths and weaknesses, and make recommendations where appropriate. The final decision is yours.

Click here for a free business phone review.

Independent telecoms specialists

Our aim is to provide you with the latest technology which will enhance your business communications whilst also saving you money.

For mobile phones this could involve upgrading to SmartPhones and utilising new mobile devices such as tablets (iPad, Playbook etc.). For fixed line services this could be moving to a VoIP or hosted solution. We can also advise about combining your mobile and fixed telephony together in a unified communications solution.

One area where more and more businesses are finding value is in better data connections. Whilst traditional ADSL broadband is suitable for home use and very small offices, once you have a few users a better connection is usually required.

Data is the lifeblood of many businesses these days and a slow or unreliable connection can stop a business in its tracks. In these circumstances a dedicated leased line or EFM (Ethernet First Mile) line can be the answer. Giving you a guaranteed upload and download speed of your choice, depending upon your requirements, and much better reliability.

We can compare the different data options as part of your package and you may be surprised at how affordable a dedicated line is for your business. Prices are falling due to competition and increased network supply so you could gain a huge data speed boost without having to break the bank.

Once you have our report you can compare our products with those you have already to see the savings you could make, as well as comparing how new technology could improve the way you work and thus drive productivity.

Reviews are available throughout the UK to companies large and small offering a straightforward business phone comparison service.

Posted in: Best Deals , Business Landlines , Business Mobiles , Business Phones , Business Telecoms , Package , Phone Lines , Phone Systems , Solutions , Telecoms

A landline number makes it easier and cheaper for your customers to contact you. It adds credibility to your business. However, with a traditional fixed landline there needs to be someone to answer it and this ties up resources.

For small businesses in particular it is not cost effective to have a fixed landline when everyone is out and about working. Whilst you could set up an answerphone this is not offering much of a service to your customers and could mean you missing important time-sensitive business calls.

A mobile landline gives you a virtual landline phone number that rings on your mobile phone wherever you are. There are a number of different products that provide a similar end result but work in different ways and offer different pricing structures.

Some are network specific, such as Vodafone One Net Express, whilst others can work with any of the mobile networks. The main difference between charging is whether calls are diverted from the landline number to your mobile free of charge within your package or whether you pay for the call diversion.

For users with a small amount of incoming calls paying for each diverted call usually works out cheaper. For larger users buying a package often works out to be more cost effective.

Compare mobile landline solutions

Because we offer a number of different mobile landline products we can provide you with comparisons between the different options both in terms of price and functionality. Some of the products include extra features such as music on hold, automated switchboards and hunt groups.

A mobile landline will make your business more flexible and products cater for businesses from 1 user to 20 plus. Basic rental prices start from £9.95 per number and there is no limit on the amount of numbers you can have. For instance you can have a different number for each of your departments or different geographical numbers for local areas around your business.

Call routing and call management features are available on most of the products and there are even advanced features such as call recording which can be added to your package.

Larger users with 10 or more staff may wish to consider a fully integrated unified communications solution. Combining your mobiles, landlines and data so that they work together seamlessly will improve the way you work, driving your productivity forward.

Whatever your telecom requirements please get in touch for a free review. As converged telecoms specialists we offer an extensive package of products which provide an end result tailored to your business needs. These are bespoke solutions aimed at reducing your costs and improving your communication channels.

Posted in: Business Landlines , Business Mobiles , Business Telecoms , Flexible Working , Mobile Landline , One Net Express , Package , Phone Lines , Phone Systems , Solutions , Telecoms , Unified Communications , Virtual Phone Numbers

The best phone system for your business depends upon a number of criteria:

• Number of current users
• Single office or connecting multiple sites
• Whether your data connectivity is suitable for VoIP
• Call management features required
• Likely future expansion

You need to carefully consider how you are going to use the system, which features are essential and which are not required. From this you can narrow down the choice of systems which offer what you need.

Physical PBX or hosted VoIP?

The first major choice is whether to have a physical system in your premises or a hosted system. A physical PBX is the hardware that powers your system, the brains of the unit. There is a cost involved in purchase and you will need to maintain it. As with all hardware it can go wrong and this will result in downtime until it is repaired/replaced.

With a hosted PBX the brains of your system are hosted remotely "in the cloud". This means that there is no maintenance for you to do and no up-front costs as this type of system is usually charged on a monthly fee per user model. All you have in your office are suitable handsets which are connected to the internet.

An ideal use for a hosted system is to connect multiple offices. Each user is connected to a single virtual system meaning that transferring calls between offices is as simple as between users. This bridges geographic boundaries across cities, counties and even countries. It makes flexible working easier with the ability to connect to the phone system from your home or anywhere with an internet connection.

The flexibility of a hosted system is achieved because of its connectivity via the internet. This is also its achilles heel in some respects. You do need a decent connection to run voice and data services simultaneously and, as we all know, broadband is not 100% reliable, nor is it available at sufficient speeds in many rural areas.

There are options for dedicated internet lines which offer guaranteed service for both upload and download, ideal for VoIP. Whilst these are more expensive than standard ADSL broadband the cost is coming down to be within reach of many small and medium sized businesses.

Once you have decided whether to choose a physical or hosted phone system you can now narrow down which available systems will suit you.

You need to cater for current users and for likely expansion across the lifetime of the unit with a physical system. A hosted system is usually charged per user and will expand exponentially so you don't have to worry about adding users in the future.

The system you choose needs to be capable of performing the tasks you need. This might be an auto attendant (press 1 for x, 2 for y etc.), call recording or a number of other call handling and management features. A hosted system will have all of these and you choose which ones you need and pay accordingly.

Whilst a hosted VoIP phone system will generally be more flexible and feature packed than a physical system it is not always more cost effective, depending upon the number of users and features required. Choosing a supplier, such as ourselves, who offer both types of system and can provide a direct comparison tailored to your business needs will pay dividends.

Posted in: Business Phones , Business Telecoms , Phone Lines , Phone Systems , Solutions , Telecoms

Is your business based in Derbyshire or Nottinghamshire? Are you using a local company to look after your telecoms?

Based on the Derbyshire/Nottinghamshire border we are ideally placed to install and maintain telecoms equipment for your company, particularly phone systems. From a traditional PBX through to a state-of-the-art VoIP phone system.

Being local we can get to you quickly and cheaply meaning that the cost of installation is reduced and ongoing maintenance is affordable.

We have our own telephone engineers in-house who will be responsible for installation and then would maintain the system. You get to see the same person working on your system from day 1 and throughout your contract.

Reducing the cost of your business phones

We have good relationships with a number of suppliers enabling us to find the right system for your requirements at the right price. From a small 3-user system through to a VoIP solution covering multiple offices.

In addition we can supply you with lines and calls at greatly reduced rates over many national suppliers. We have our own bespoke billing engine allowing us to tailor packages to your usage.

As well as offering physical phone systems installed in your premises we also have new hosted VoIP solutions which give you corporate phone system features without any up front PBX costs - you only pay for what you need.

Which phone system is going to be ideal varies from business to business dependent upon a number of factors. We can undertake a free review for your business to show you not only which one works out best but also to compare the various different options and features which are available.

It may be that extra features such as call management and call routing could drive your productivity upwards and these can be factored into any solution. For more information contact us.

More information

The benefits of a local Nottinghamshire/Derbyshire phone company are further extolled in our pages:

• Nottinghamshire Phone systems
• Derbyshire Phone Systems

Posted in: Business Landlines , Business Phones , Business Telecoms , Derby , Derbyshire , Nottinghamshire , Phone Systems , SMEs , Solutions , Telecoms , VoIP

Does your business currently have a phone system? Is it approaching the end of its life or are you outgrowing the features it offers? Have you considered a hosted solution when the time comes to replace it?

A hosted phone system has a number of advantages over the traditional PBX:

• No need to buy a costly phone system
• No ongoing maintenance
• Always up-to-date with the latest technology
• Pay for the features you use
• Flexible and scalable
• Enables flexible working
• Ideal for multi-site operations

It does rely upon a decent broadband connection but most businesses now understand how important data is to their organisation and many are upgrading their connectivity accordingly. The cost of dedicated connections is also falling making it affordable for small to medium sized businesses.

The cost of a hosted phone system

Hosted phone systems are generally charged per user. This usually yields considerable savings over standard set ups. There are scenarios where this pricing can work out more expensive than traditional telephony, particularly in large organisations, and in these instances it is possible to find pricing models that are similar to traditional telephony, offering a price per channel instead.

If you don't have a phone system currently or have an analogue system you will usually have to purchase dedicated handsets for each user. These do not have to be expensive and offer better features than a traditional handset. For instance, you can take them home and plug them into your router there and use them as if you were in the office.

Hosted phone systems are particularly cost effective in multi-site operations. Instead of purchasing a phone system for each site you have a single hosted account meaning that your "system" is effectively spread across all offices allowing transfer of calls between sites and free calls between all users.

The extra features you will get from a hosted system, such as call management and call routing, will also lead to improved productivity which saves you even more money over time.

Compare traditional and hosted phone systems

At Best Business Phone Deals we offer both traditional phone systems and hosted solutions. This means that we can produce a report for your business which shows you how much you would pay for each and allows you to compare them both for pricing and features.

You see which is most cost effective for your business and make your choice accordingly.

Posted in: Broadband , Business Landlines , Business Phones , Business Telecoms , Cloud Computing , Data Solutions , Hosted Solutions , Phone Systems , Solutions , Telecoms , VoIP

For many small and medium sized businesses in Derby and throughout Derbyshire choosing a local telecoms supplier makes perfect sense.

Whilst you can source each of your individual telecoms products from providers throughout the UK, getting a complete solution from a local Derbyshire-based company will give you the peace of mind that they are nearby should any problems arise.

Technology is a wonderful thing and can empower your business to increase productivity and profitability. However no-one should be under the illusion that it is 100% reliable 24/7/365. Sometimes things go wrong and a local company can respond much more quickly, getting you back up and running in double quick time.

It is also useful to be within an easy distance to drop off and pick up faulty and replacement hardware without having to wait for (or pay for) the postal system. And you can pop in whenever you need to discuss any issues or new requirements with your dedicated Account Manager or customer service team.

Based in Ilkeston, Derbyshire we have 15 years experience in the telecoms field, working with many local businesses as well as others throughout the UK. We have a broad range of products and services which encompass all of your business telecom needs including data connectivity.

This means that you can put all of your business communications with ourselves, enabling you to save money whilst also benefitting from the personal service a local company will bring.

Some telecoms products, such as phone systems, require installation and ongoing maintenance. It's ideal for you to have the same local telephone engineer who deals with the system from install and throughout its contract and who is available at the end of the phone when you need them. Choose a national supplier and you may face ringing a call centre and getting a different person each time, as well as long waits for visits to help you.

If you are looking for a Derbyshire company to look after any (or all) of your business phones get in touch with us for a free quotation or no obligation chat.

Our business phone services

Some of the products we offer include:

• Mobile phones
• Landline phones (lines, systems, calls)
• VoIP
• Broadband and data solutions
• Vehicle and device tracking

We provide end-to-end solutions, so you only need a single provider for all of your telecoms and connectivity. This gives you maximum cost reductions, streamlined administration and optimum device integration.

Whilst we are always happy to talk to prospective customers throughout the UK we particularly welcome businesses in Ilkeston, Derby and Derbyshire for whom we can provide maximum value and help them improve their communications whilst saving money.

Posted in: Business Landlines , Business Mobiles , Business Phones , Business Telecoms , Derby , Derbyshire , Phone Systems , Solutions , Telecoms

With a traditional phone system you need hardware in your premises in the form of a PBX. This involves the purchase of the unit itself, installation and ongoing maintenance. This can run into several hundred or even several thousands of pounds.

The unit you buy may also limit you in the future if your business expands, meaning that you have to replace it with a bigger and even more costly unit.

The alternative solution is to have your PBX effectively hosted "in the cloud". This means that you don't have to have any system hardware in your premises, all you need are compatible handsets which plug directly into your router or switch.

You only pay for the number of users. So you can start with one or two phones, add others as you start to expand and there is no limit to the number of users ultimately. This makes it an ideal solution for small businesses and new businesses both in terms of set up costs, ongoing charges and scalability.

A hosted phone system starts from just £9.99 per month, based on a single user. The only hardware costs are for the phones, which can be paid for in advance or added onto your monthly payment. A single user solution including the phone would be £20.59 on a 12 month contract.

There are plenty of other benefits of using a hosted phone system. The features you receive are the best available and include many which would not normally be available to small business users such as music on hold, conferencing etc.

You can also use the handsets wherever there is a suitable broadband connection. So you can take the phone home and plug it into your home broadband and use it as if you were in the office. This makes it ideal for home workers and for situations such as bad weather when people cannot make it into the office.

It is also an ideal solution for multiple sites. These can be linked "in the cloud". No need for expensive systems at each premises. Transfer calls between sites as if you were in the same office.

As converged telecoms solution providers we can help with your connectivity whether you need a hosted VoIP phone system, a physical VoIP system or even a traditional phone system. This means that by contacting us you are not limiting your options and we can find you the best method of improving your communications whilst reducing your costs.

From small businesses through to national corporate enterprises we have a range of products and services either off-the-shelf or put together as bespoke connectivity solutions. Quotations are free of charge and without obligation.

Posted in: Cloud Computing , Phone Systems , Solutions , VoIP

We offer a full range of landline phone deals to business users throughout the UK. Some of the services we offer include:

• New landlines - analogue/ISDN2/ISDN30
• Reduced line rental
• Reduced call costs
• Telephone systems supplied and installed
• Telephone numbers including non-geographic
• Call recording
• VoIP systems
• Call management solutions
• Free calls to mobiles
• Business grade broadband

These services can be taken on their own or as part of a package. By taking out more services we can offer lower prices and the best landline deals.

Are you having trouble with your current landline supplier? Or are you just paying too much? Either way get a free review from Best Business Phone Deals where we can advise you not only about cost savings but improving your communications too.

Would you like to take advantage of the latest IP phone technology? It's not as complicated as it might at first seem and we are able to provide you with a complete end-to-end solution. The cost of a VoIP phone system has really come down recently too.

Our landline phone solutions are tailored to your individual business needs. We find out a bit about you and how your business runs to ensure that the products we offer are exactly what you need and will deliver the maximum cost savings and production increases.

A landline phone review is free of charge. We can visit you and take a look at your current setup and suggest improvements. We can also offer IT solutions which are often linked to landline products.

Reviews are available to businesses of all sizes and types. Just contact us for more information or to arrange an appointment. We can also offer help and advice regarding landline problems by phone and email. We welcome all of your landline enquiries.

Posted in: Best Deals , Business Landlines , Business Phone Numbers , Business Phones , Phone Systems

Too many businesses are paying more than they need to for calls made from their business landline. This includes standard local and national rate calls, international calls and particularly calls to mobile phones.

Have you checked your bills recently to see where your charges are being racked up? Even a small change in the per minute rate for calls can make a big difference to your bills if you make a lot of outbound calls.

When you consider our charges are invariably 40% cheaper than BT's standard business rate you can see that the possible savings are huge. Add to this the opportunity of making cheap calls to mobiles via least cost routing and the possibility of reducing your business landline phone bill by a considerable amount are obvious.

We offer a free business landline comparison service. Send, fax or email us a copy of your bills so that we can see where your charges are being made and how much you are paying per minute. We use specialist software to compare your existing deal with the best deal we can offer you and this produces an accurate savings figure based on your actual usage.

By doing this you will be able to see exactly what you could pay by using our services. We can also save you money on your line rental and help you with telephone systems, broadband and much more.

Remember, the physical lines coming into your workplace remain the same, BT engineers continue to repair any faults or problems, your service remains the same but your costs reduce!

Get in touch to see how much your business could save by obtaining the best business landline deal.

Posted in: Best Deals , Business Landlines , Business Phones , Phone Systems , VoIP

We are regularly asked about how to get cheap calls to mobiles from a business landline phone. More and more businesses are finding their monthly or quarterly phone bill is dominated by calls to mobile phones.

As more people rely upon their mobiles, even removing their landlines completely, the cost to business of calling mobile phones is likely to rise. How do you get cheap calls to mobiles?

The first option is to look at how much you are currently paying. If you are paying more than 10p per minute then you need to consider getting a tariff review and switching to a package that reduces your mobile calls to around that figure or lower.

Better still, we have a new product which we believe to be a one-of-a-kind phone system which includes a handset, pbx and integrated sim card reader all in one package the size of a standard business phone.

This VoIP phone system utilises intelligent least cost routing to ensure all calls to mobile phones (numbers beginning 07) are sent via the sim card, coming out of an inclusive minute package. This brings the cost of calling mobile phones to around 1p per minute.

Other calls are cheaper too by sending them over the internet. Providing your broadband connection is good you will not notice any loss of quality and you will have access to a range of other features which analogue phone systems do not offer.

Up to 16 handsets can be supported and these can be anywhere in the world, linking offices, homeworkers, countries - it is an excellent 21st century phone solution.

The cost savings provided by cheap calls to mobiles can quickly pay for the cost of the hardware. You will be surprised at how cost effective a VoIP phone solution can be.

Just contact us for more information and a free quotation.

Posted in: Business Landlines , Business Phones , Phone Systems , VoIP