Telecoms technology is advancing all of the time and the ways in which communications can be improved for your business are many. Finding the best solution can be complex and involves an in-depth knowledge of the latest products and services.

Our aim is to guide you through the process, looking at your current needs and how these will change in the near future, suggesting ways in which you could improve productivity and flexibility and comparing the latest products to get you the best tariffs that fulfill all of your requirements.

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Advances in telecoms technology

Mobile technology is moving towards everyone having a SmartPhone and maybe a tablet too! More devices are coming out that bridge the gap between the two. Advances are being made in the programs and apps that you can use on your mobile device meaning that you can do more and more work when out of the office.

Integrating your mobile and fixed line solutions is also a trend. This enables you to answer more calls as a business and to have the right person answering each call, increasing your productivity and also customer satisfaction.

Fixed line solutions now involve VoIP more often than not and also hosted services are becoming a common theme. Each of these could involve a level of data connectivity over and above a standard broadband connection. EFM (Ethernet First Mile) and leased lines are becoming more common even among small and medium sized businesses as prices fall.

Our service to your business

Bringing together mobile, fixed line and data connectivity is where we come in. Ensuring that each of the recommended products work together and provide your business with an improved communications package.

It doesn't have to break the bank either. Increased competition within the telecoms marketplace mean that prices are falling. Hosted solutions generally do not require any initial costs for hardware or ongoing maintenance, making them ideal for new small businesses.

Whatever your size of business and whichever sector you operate in we would like to look at your current telecoms set up and improve it. In the process if we can also reduce your costs this would be an added bonus!

The benefits of increased productivity, more flexible working practices, increased customer satisfaction and retention should not be underestimated. Utilising the latest telecoms technology could put you a step ahead of your competitors and enable you to outpace them and overtake them.

Take advantage of our 16 years experience within the telecoms sector and work with us to enhance your communications and drive your business forward.

Posted in: Business Landlines , Business Mobiles , Business Phones , Business Telecoms , Hosted Solutions , SmartPhones , Solutions , Technology , Telecoms , Unified Communications , VoIP

Is your business based in Derbyshire or Nottinghamshire? Are you using a local company to look after your telecoms?

Based on the Derbyshire/Nottinghamshire border we are ideally placed to install and maintain telecoms equipment for your company, particularly phone systems. From a traditional PBX through to a state-of-the-art VoIP phone system.

Being local we can get to you quickly and cheaply meaning that the cost of installation is reduced and ongoing maintenance is affordable.

We have our own telephone engineers in-house who will be responsible for installation and then would maintain the system. You get to see the same person working on your system from day 1 and throughout your contract.

Reducing the cost of your business phones

We have good relationships with a number of suppliers enabling us to find the right system for your requirements at the right price. From a small 3-user system through to a VoIP solution covering multiple offices.

In addition we can supply you with lines and calls at greatly reduced rates over many national suppliers. We have our own bespoke billing engine allowing us to tailor packages to your usage.

As well as offering physical phone systems installed in your premises we also have new hosted VoIP solutions which give you corporate phone system features without any up front PBX costs - you only pay for what you need.

Which phone system is going to be ideal varies from business to business dependent upon a number of factors. We can undertake a free review for your business to show you not only which one works out best but also to compare the various different options and features which are available.

It may be that extra features such as call management and call routing could drive your productivity upwards and these can be factored into any solution. For more information contact us.

More information

The benefits of a local Nottinghamshire/Derbyshire phone company are further extolled in our pages:

• Nottinghamshire Phone systems
• Derbyshire Phone Systems

Posted in: Business Landlines , Business Phones , Business Telecoms , Derby , Derbyshire , Nottinghamshire , Phone Systems , SMEs , Solutions , Telecoms , VoIP

Does your business currently have a phone system? Is it approaching the end of its life or are you outgrowing the features it offers? Have you considered a hosted solution when the time comes to replace it?

A hosted phone system has a number of advantages over the traditional PBX:

• No need to buy a costly phone system
• No ongoing maintenance
• Always up-to-date with the latest technology
• Pay for the features you use
• Flexible and scalable
• Enables flexible working
• Ideal for multi-site operations

It does rely upon a decent broadband connection but most businesses now understand how important data is to their organisation and many are upgrading their connectivity accordingly. The cost of dedicated connections is also falling making it affordable for small to medium sized businesses.

The cost of a hosted phone system

Hosted phone systems are generally charged per user. This usually yields considerable savings over standard set ups. There are scenarios where this pricing can work out more expensive than traditional telephony, particularly in large organisations, and in these instances it is possible to find pricing models that are similar to traditional telephony, offering a price per channel instead.

If you don't have a phone system currently or have an analogue system you will usually have to purchase dedicated handsets for each user. These do not have to be expensive and offer better features than a traditional handset. For instance, you can take them home and plug them into your router there and use them as if you were in the office.

Hosted phone systems are particularly cost effective in multi-site operations. Instead of purchasing a phone system for each site you have a single hosted account meaning that your "system" is effectively spread across all offices allowing transfer of calls between sites and free calls between all users.

The extra features you will get from a hosted system, such as call management and call routing, will also lead to improved productivity which saves you even more money over time.

Compare traditional and hosted phone systems

At Best Business Phone Deals we offer both traditional phone systems and hosted solutions. This means that we can produce a report for your business which shows you how much you would pay for each and allows you to compare them both for pricing and features.

You see which is most cost effective for your business and make your choice accordingly.

Posted in: Broadband , Business Landlines , Business Phones , Business Telecoms , Cloud Computing , Data Solutions , Hosted Solutions , Phone Systems , Solutions , Telecoms , VoIP

Many businesses are now totally reliant upon their data connectivity, not only for standard data but also for voice services. When broadband goes down, the company comes grinding to a halt. Yet a lot of these businesses, particularly small businesses, are relying upon consumer grade broadband with high contention ratios.

This means that a lot of other users are sharing your line, diluting the speed into your premises. Once it reaches you it is then further reduced by being split amongst your own users. If every user in your building is waiting on a slow internet connection productivity drops and, over the course of a year, or even a month, this drop could really damage your profits.

Faster broadband = increased productivity. No waiting for downloads or portals to open - unlimited access during your working hours. Investing even a small amount in faster (and more reliable) connectivity will quickly pay for itself.

That is why we don't offer consumer grade broadband to our business customers. Contention ratios for our standard products are 1:8 and we are seeing more businesses taking up dedicated lines with 1:1 uncontended bandwidth. This will become even more popular as prices continue to drop.

Dedicated ethernet services with guaranteed upload and download speeds are ideal for VoIP services. As well as giving you guaranteed speed you will benefit from a four hour fix on any problems that arise. This type of line rarely fails in comparison with a general broadband line.

For companies who are reliant upon a constant connection there are failover systems which can be employed in order to keep you running seamlessly. You will not even notice there has been a problem.

Because we use a range of suppliers we are able to source a mix of connectivity products which can work together to give your business an integrated data solution. This can be for a single premises or across multiple sites nationwide.

We have expertise in new technologies and a dedicated data solutions department. Ask us about MPLS networks and Ethernet connectivity and how they could help your business perform more efficiently.

Are you currently using a VoIP phone system? If not, why not? VoIP offers better features than standard telephony and has matured into a business grade product which you can rely upon.

You can even take advantage of hosted VoIP which involves no initial outlay or set up costs - ideal for small businesses and new businesses. It is flexible and scalable and can grow with your business. It's a very cost effective solution.

Posted in: Data Solutions , Ethernet , Mobile Data , Networks , Solutions , VoIP

With a traditional phone system you need hardware in your premises in the form of a PBX. This involves the purchase of the unit itself, installation and ongoing maintenance. This can run into several hundred or even several thousands of pounds.

The unit you buy may also limit you in the future if your business expands, meaning that you have to replace it with a bigger and even more costly unit.

The alternative solution is to have your PBX effectively hosted "in the cloud". This means that you don't have to have any system hardware in your premises, all you need are compatible handsets which plug directly into your router or switch.

You only pay for the number of users. So you can start with one or two phones, add others as you start to expand and there is no limit to the number of users ultimately. This makes it an ideal solution for small businesses and new businesses both in terms of set up costs, ongoing charges and scalability.

A hosted phone system starts from just £9.99 per month, based on a single user. The only hardware costs are for the phones, which can be paid for in advance or added onto your monthly payment. A single user solution including the phone would be £20.59 on a 12 month contract.

There are plenty of other benefits of using a hosted phone system. The features you receive are the best available and include many which would not normally be available to small business users such as music on hold, conferencing etc.

You can also use the handsets wherever there is a suitable broadband connection. So you can take the phone home and plug it into your home broadband and use it as if you were in the office. This makes it ideal for home workers and for situations such as bad weather when people cannot make it into the office.

It is also an ideal solution for multiple sites. These can be linked "in the cloud". No need for expensive systems at each premises. Transfer calls between sites as if you were in the same office.

As converged telecoms solution providers we can help with your connectivity whether you need a hosted VoIP phone system, a physical VoIP system or even a traditional phone system. This means that by contacting us you are not limiting your options and we can find you the best method of improving your communications whilst reducing your costs.

From small businesses through to national corporate enterprises we have a range of products and services either off-the-shelf or put together as bespoke connectivity solutions. Quotations are free of charge and without obligation.

Posted in: Cloud Computing , Phone Systems , Solutions , VoIP

Too many businesses are paying more than they need to for calls made from their business landline. This includes standard local and national rate calls, international calls and particularly calls to mobile phones.

Have you checked your bills recently to see where your charges are being racked up? Even a small change in the per minute rate for calls can make a big difference to your bills if you make a lot of outbound calls.

When you consider our charges are invariably 40% cheaper than BT's standard business rate you can see that the possible savings are huge. Add to this the opportunity of making cheap calls to mobiles via least cost routing and the possibility of reducing your business landline phone bill by a considerable amount are obvious.

We offer a free business landline comparison service. Send, fax or email us a copy of your bills so that we can see where your charges are being made and how much you are paying per minute. We use specialist software to compare your existing deal with the best deal we can offer you and this produces an accurate savings figure based on your actual usage.

By doing this you will be able to see exactly what you could pay by using our services. We can also save you money on your line rental and help you with telephone systems, broadband and much more.

Remember, the physical lines coming into your workplace remain the same, BT engineers continue to repair any faults or problems, your service remains the same but your costs reduce!

Get in touch to see how much your business could save by obtaining the best business landline deal.

Posted in: Best Deals , Business Landlines , Business Phones , Phone Systems , VoIP

We are regularly asked about how to get cheap calls to mobiles from a business landline phone. More and more businesses are finding their monthly or quarterly phone bill is dominated by calls to mobile phones.

As more people rely upon their mobiles, even removing their landlines completely, the cost to business of calling mobile phones is likely to rise. How do you get cheap calls to mobiles?

The first option is to look at how much you are currently paying. If you are paying more than 10p per minute then you need to consider getting a tariff review and switching to a package that reduces your mobile calls to around that figure or lower.

Better still, we have a new product which we believe to be a one-of-a-kind phone system which includes a handset, pbx and integrated sim card reader all in one package the size of a standard business phone.

This VoIP phone system utilises intelligent least cost routing to ensure all calls to mobile phones (numbers beginning 07) are sent via the sim card, coming out of an inclusive minute package. This brings the cost of calling mobile phones to around 1p per minute.

Other calls are cheaper too by sending them over the internet. Providing your broadband connection is good you will not notice any loss of quality and you will have access to a range of other features which analogue phone systems do not offer.

Up to 16 handsets can be supported and these can be anywhere in the world, linking offices, homeworkers, countries - it is an excellent 21st century phone solution.

The cost savings provided by cheap calls to mobiles can quickly pay for the cost of the hardware. You will be surprised at how cost effective a VoIP phone solution can be.

Just contact us for more information and a free quotation.

Posted in: Business Landlines , Business Phones , Phone Systems , VoIP