A traditional phone system, using fixed lines, can serve a business well, particularly when all staff are office based and within the same building. However, with a more mobile workforce the limitations of old-style phone systems can be exposed.

VoIP (Voice over Internet Protocol) telephone systems solve these problems by routing calls over the internet. This allows a number of features to be used including:

• Homeworkers able to utilise system
• Communicate across multiple sites
• Group departments together even when geographically seperate
• Field employees can receive landline calls whilst on the road
• Automatic call distribution across sites

Businesses can save money by centralizing and streamlining their call answering functions whilst improving the caller’s experience at the same time. Routing calls over the internet can also save money on outbound calls.

A VoIP system does not have to be expensive and is within the reach of many SMEs. It does need to be integrated with your broadband and it pays dividends to get a business grade broadband solution which is suitable for carrying voice calls.

Uncontended business broadband gives you a dedicated line ensuring minimum disruption and crystal clear calls. Again this solution does not have to be expensive and delivers the best results to your business and its customers.

For a free VoIP quote give us a call or fill in our enquiry form online.

Posted in: business broadband , business landlines , business phones , business solutions , telecoms , VoIP

Recent announcements by the new UK government have signalled that their policies are very much pro-business, and particularly pro small and new businesses.

Whilst businesses wait for the fine words to be turned into action, there is a sense of confidence returning to UK business following the uncertainty leading up to the election and the subsequent hung parliament.

This confidence allows businesses to invest for the future, take on staff, and move forward with new projects. One area in which investment can pay real dividends is in communications.

The telecoms world has moved at such a fast pace recently that even 2 or 3 year old equipment could be seen as obsolete. Think about mobile phone applications (apps) - a couple of years ago they were unheard of, now they are a part of everyday life for many and the majority of new mobile phones are being designed with their use in mind.

For business users a converged telecommunication solution including landlines, mobiles, broadband and IT is a wise investment and now is the time to act. The savings to be made and potential for gaining new business means that a small amount spent now could yield much greater dividends in the not-too-distant future.

A review of your current systems will show up any weak links, opportunities for improvements and new working practices which would improve internal and external communication for your business. New equipment which brings your business bang up-to-date may not be as expensive as you think.

For instance, mobile phone prices are consistently falling, particularly once handsets become a few months old. This allows the latest technology to be obtained free of charge on relatively inexpensive tariffs. Upgrading your current talk and text handsets to the latest SmartPhones need not cost your business any money at all.

Best Business Phone Deals specialise in business telecoms solutions, helping your business save money and improve communication. We can provide free quotations for any of our services on an individual basis or as a package.

A telecoms package allows you to receive maximum savings and also streamline your administration with a single monthly bill and one point of contact. Now is the time to invest in your business phones and get your business moving with the best possible communications solution.

Posted in: business broadband , business landlines , business mobiles , business phones , business solutions , telecoms

Having your business telecoms with a number of suppliers can present you with a range of problems.

• Paying more than you need to
• Extra paperwork
• Different renewal dates
• Grey areas regarding responsibility

All of these potential headaches disappear when you choose a business phones solution.

Most SMEs would benefit from receiving a telecoms healthcheck and finding out where savings could be made and where improvements could happen. The scope of such a review includes:

• Landline - systems, lines, call charges, call management
• Business mobile phones
• Broadband (including mobile broadband)
• Device tracking / Employee management

We can also include business website hosting, design and search engine optimisation giving you further savings by taking out multiple products with us.

Any problems and we are only a phone call away. No call centres and a dedicated account manager. With a 14 year history we are no fly-by-night operation.

We look to build long term business relationships and to keep your contracts on the best terms year after year. It doesn't cost your business anything to find out more.

To get in touch please call 0115 944 8977 or fill out our quick and easy online enquiry form.

Posted in: business broadband , business landlines , business mobiles , business phones , business solutions , business website , mobile broadband , mobile phone tracking , telecoms

Convergence - the occurrence of two or more things coming together or coming closer together.

In the telecoms field convergence has been happening for a while. For instance take the rise of the SmartPhone. Many of the functions previously only done by a computer can now be done on your mobile phone.

What does this mean for business users? There is an overlap of technologies which needs to be actively managed if you are to get your communications to perform optimally. There are also cost reductions to be had by using the best equipment to get the job done.

There are several areas where we can help.

• Mobile phones
• Landline phones (including VoIP)
• Broadband
• Mobile Broadband
• Device tracking
• IT

By taking all, or some, of these products and services from one supplier your business can gain in a number of areas.

The first is cost reduction. Cost reductions come from "buying in bulk" and also from ensuring that you have the right tech to get the job you need done and are not spending unnecessarily on devices and equipment that is not needed.

The second is an improvement in your business communication, both internally and externally.

The third is an improvement in customer service provided to you. Any problems or queries and there is only one number to call, one point of contact and no "grey areas".

As devices continue to converge and more and more features are packed into mobile phones the need to ensure your business is at the "cutting edge" increases. A quick call or completion of our online enquiry form and we can get you a free telecoms review dealing with all of these aspects.

Posted in: business broadband , business landlines , business mobiles , business phones , business solutions , mobile broadband , mobile phone tracking , telecoms , vehicle tracking

At Best Business Phone Deals we concentrate on delivering a total communication solution. Whilst we are able to offer business mobiles and business landlines as seperate entities we have found that the optimum performance and cost reduction is achieved by combining the two.

Additionally we can include extras such as broadband, mobile broadband and vehicle and device tracking as part of the package, further reducing costs and improving the overall company communication both internally and with new and existing customers.

There are several benefits to taking multiple telecoms products from one supplier:

• Maximise cost reductions
• One point of contact should problems arise
• No grey areas or arguments over responsibilities
• Seamless integration between products
• Single monthly bill

Businesses of all sizes, large and small, would benefit from a free telecoms review. This looks into how you are currently using your business phones, analyzing your exact usage, providing suggestions as to how you could use them better, and advising about new technologies which might assist you.

Once we have agreed on an optimum communication strategy we can then put together a bespoke tariff package to maximise your cost reductions. For landlines and broadband we have full control over prices and billing. For mobiles we can adjust pricing according to the network tariffs and offer cashback/allowances dependent upon the choice of handsets.

Not only can a review save your business money but by the end of it you should be seeing an improvement in communication throughout your organisation. Put us to the test and see how we can help your business.

Posted in: business landlines , business mobiles , business phones , telecoms

All businesses have to communicate. They have to be in touch with existing customers, new customers and within their own organisation. There are a number of communication channels available:

• Standard landline telephone
• Mobile phones (voice and text)
• Email

To have the best communication within your business you need ALL of your business phones to work together seamlessly. The only way to achieve this is to source them all from one company.

At Best Business Phone Deals we specialise in complete telecom solutions. We have the knowledge and expertise to resolve any issues your business is currently having with its phones and IT and transform and streamline your communications ensuring they work optimally together.

By taking a converged solution you can also benefit from cost savings. There is no waste or overlap of service, we ensure the different devices work in harmony to deliver in the ways you need them to.

From start to finish we can overhaul your business phones. From telephone systems (including VoIP) to SmartPhones, GSM gateways to business grade broadband we offer everything your business is likely to need.

Saving money does not have to mean taking cheap options. We do not offer the very lowest priced products where we have found them to be unreliable or problematic for our customers. We want you to be happy with our service and recommend us to all of your business contacts.

We also want to make it as easy as possible for you to get a quote. We recognise you have your own business to look after. Put yourselves in the hands of the business phone experts and let us improve your communications whilst saving your business money at the same time.

All types and size of business can benefit from our services. We already deal with most business sectors giving us an insight into how they work and what they need. This enables us to make suggestions for your business which have helped other businesses just like yours.

To get things started complete our online contact form and one of our dedicated business phone consultants will be in touch.

Posted in: business landlines , business mobiles , business phones , telecoms

Best Business Phone Deals offer your business a complete business phones solution, both for when you are in your premises and away from them.

Our business landline services incorporate a number of different products including:

• Line rental - new lines (analogue/ISDN) or transfer existing lines keeping your number
• Call costs - reduce call costs by up to 50%
• Tel Systems - from small business systems up to call centre set-ups
• Tel Numbers - geographic (01, 02) and non-geographic numbers (08, 03)
• Call Management - live web interface to manage your incoming calls
• Call recording - use for compliance and training purposes

We have our own in-house engineering team to help you with set up and ongoing maintenance and in the unlikely event of problems we are only one call away. No call centres, you get to speak to a real human being in double quick time.

Quotes are free, allowing you to compare your current arrangements with what we can offer side-by-side without charge.

To get the best price, send us a copy of your latest bill (by post, fax or email) so that we can see how you use your phones, where you call etc. From this we can sort out the best tariff for your business.

We offer bespoke tariffs so you are not restricted to set call plans and only pay for the services and minutes you need. Give us a call to see how much you might save.

Posted in: business broadband , business landlines , telecoms

Has your business got its communications in order? Do you have a number of different suppliers for business mobiles, landlines, broadband etc.? Are they all renewed at different times? Do they work together as well as they could?

It's easy to overlook your telecommunications, especially if you are busy running your business. Even if you obtain alternative quotes for each service when it falls due for renewal this doesn't guarantee that you are getting the best deal and will certainly not ensure the optimum combination of services.

If anything in the previous two paragraphs rings true with your organisation you would be wise to think about contacting a single company who can offer all of these services and provide you with a converged solution.

Taking out multiple services with one provider will almost certainly result in cost savings. Additionally your billing becomes simpler with a single easy-to-understand bill.

When there's a problem there's only one number to ring and it will get sorted out quickly without you having to phone multiple suppliers, being passed from pillar to post being told "it's not our fault, contact your other suppliers".

Best of all a telecoms healthcheck for your business is free of charge. It doesn't involve you in a lot of work or take time out of your busy schedule, in fact it can be done in a few minutes by simply faxing us a copy of your current bills.

From this we can calculate the optimum tariffs based upon your actual usage. So if you are making a lot of calls to mobiles from your landlines we will make sure this is catered for either by a special package or utilising mobile/landline technology such as a premicell.

We can also integrate all of your telecoms with your IT systems so that they can communicate together in the most efficient way, using call management systems and online services where appropriate.

For a free business phone quote just get in touch by phone or online to see how we could help you.

Posted in: business broadband , business landlines , business mobiles , telecoms

We have launched our new blog dealing with all of our products and services and keeping our visitors updated with all of our news.

We have a range of products, the core of our business being business mobiles and business landlines. But we also offer business broadband, mobile broadband, vehicle tracking, call management, telephone numbers - if it is in the telecoms arena we can supply it.

Our many existing business customers range from one-man-bands to companies with several hundred employees. Some just take one service from us but increasingly we are providing multiple services.

The benefits of taking out a converged solution include:

• Cost Savings
• Reduced Administration
• Better Problem Resolution
• Enhanced Customer Service

Caution - having multiple providers for your various telecommunication products can lead to multiple headaches for your business!

To find out what we can offer your business or to discuss your requirements please contact us.

Posted in: business broadband , business landlines , business mobiles , mobile broadband , telecoms