The sales of SmartPhone mobiles continue to rise and they will likely replace traditional talk and text handsets in the near future. More consumers are finding that the versatile smartphone devices are enhancing their lives with the opportunity of running apps and enabling computer-like usage away from home.

Business users are also finding them invaluable as they provide greater flexibility and improved communication between workplace and site.

Increased competition between manufacturers has brought the price of smartphones down meaning many are now within reach of the smallest business user on the lowliest of tariffs.

The ability of smartphones to run third party software means that they can be used to replace other devices. For instance, GPS enabled smartphones are now used in device tracking.

With a simple software installation the phone can be monitored whilst out and about with an employee. This includes speed and direction when driving/passenger. At all times the phone's position can be seen live in real-time via a web interface.

As well as helping with improving the performance of field based employees, and thus reducing overheads/increasing profits, this system is also invaluable in providing lone worker safety and health and safety compliance.

We have had great success within the care sector where companies with several employees are seeing savings of thousands of pounds whilst at the same time improving customer service and employee performance and safety.

This solution would help many businesses, in fact anyone out in the field or operating a grey fleet (employees using their own vehicles on company business).

Posted in: business mobiles , business phones , business solutions , SmartPhones , telecoms

A traditional phone system, using fixed lines, can serve a business well, particularly when all staff are office based and within the same building. However, with a more mobile workforce the limitations of old-style phone systems can be exposed.

VoIP (Voice over Internet Protocol) telephone systems solve these problems by routing calls over the internet. This allows a number of features to be used including:

• Homeworkers able to utilise system
• Communicate across multiple sites
• Group departments together even when geographically seperate
• Field employees can receive landline calls whilst on the road
• Automatic call distribution across sites

Businesses can save money by centralizing and streamlining their call answering functions whilst improving the caller’s experience at the same time. Routing calls over the internet can also save money on outbound calls.

A VoIP system does not have to be expensive and is within the reach of many SMEs. It does need to be integrated with your broadband and it pays dividends to get a business grade broadband solution which is suitable for carrying voice calls.

Uncontended business broadband gives you a dedicated line ensuring minimum disruption and crystal clear calls. Again this solution does not have to be expensive and delivers the best results to your business and its customers.

For a free VoIP quote give us a call or fill in our enquiry form online.

Posted in: business broadband , business landlines , business phones , business solutions , telecoms , VoIP

Recent announcements by the new UK government have signalled that their policies are very much pro-business, and particularly pro small and new businesses.

Whilst businesses wait for the fine words to be turned into action, there is a sense of confidence returning to UK business following the uncertainty leading up to the election and the subsequent hung parliament.

This confidence allows businesses to invest for the future, take on staff, and move forward with new projects. One area in which investment can pay real dividends is in communications.

The telecoms world has moved at such a fast pace recently that even 2 or 3 year old equipment could be seen as obsolete. Think about mobile phone applications (apps) - a couple of years ago they were unheard of, now they are a part of everyday life for many and the majority of new mobile phones are being designed with their use in mind.

For business users a converged telecommunication solution including landlines, mobiles, broadband and IT is a wise investment and now is the time to act. The savings to be made and potential for gaining new business means that a small amount spent now could yield much greater dividends in the not-too-distant future.

A review of your current systems will show up any weak links, opportunities for improvements and new working practices which would improve internal and external communication for your business. New equipment which brings your business bang up-to-date may not be as expensive as you think.

For instance, mobile phone prices are consistently falling, particularly once handsets become a few months old. This allows the latest technology to be obtained free of charge on relatively inexpensive tariffs. Upgrading your current talk and text handsets to the latest SmartPhones need not cost your business any money at all.

Best Business Phone Deals specialise in business telecoms solutions, helping your business save money and improve communication. We can provide free quotations for any of our services on an individual basis or as a package.

A telecoms package allows you to receive maximum savings and also streamline your administration with a single monthly bill and one point of contact. Now is the time to invest in your business phones and get your business moving with the best possible communications solution.

Posted in: business broadband , business landlines , business mobiles , business phones , business solutions , telecoms

Having your business telecoms with a number of suppliers can present you with a range of problems.

• Paying more than you need to
• Extra paperwork
• Different renewal dates
• Grey areas regarding responsibility

All of these potential headaches disappear when you choose a business phones solution.

Most SMEs would benefit from receiving a telecoms healthcheck and finding out where savings could be made and where improvements could happen. The scope of such a review includes:

• Landline - systems, lines, call charges, call management
• Business mobile phones
• Broadband (including mobile broadband)
• Device tracking / Employee management

We can also include business website hosting, design and search engine optimisation giving you further savings by taking out multiple products with us.

Any problems and we are only a phone call away. No call centres and a dedicated account manager. With a 14 year history we are no fly-by-night operation.

We look to build long term business relationships and to keep your contracts on the best terms year after year. It doesn't cost your business anything to find out more.

To get in touch please call 0115 944 8977 or fill out our quick and easy online enquiry form.

Posted in: business broadband , business landlines , business mobiles , business phones , business solutions , business website , mobile broadband , mobile phone tracking , telecoms

Convergence - the occurrence of two or more things coming together or coming closer together.

In the telecoms field convergence has been happening for a while. For instance take the rise of the SmartPhone. Many of the functions previously only done by a computer can now be done on your mobile phone.

What does this mean for business users? There is an overlap of technologies which needs to be actively managed if you are to get your communications to perform optimally. There are also cost reductions to be had by using the best equipment to get the job done.

There are several areas where we can help.

• Mobile phones
• Landline phones (including VoIP)
• Broadband
• Mobile Broadband
• Device tracking
• IT

By taking all, or some, of these products and services from one supplier your business can gain in a number of areas.

The first is cost reduction. Cost reductions come from "buying in bulk" and also from ensuring that you have the right tech to get the job you need done and are not spending unnecessarily on devices and equipment that is not needed.

The second is an improvement in your business communication, both internally and externally.

The third is an improvement in customer service provided to you. Any problems or queries and there is only one number to call, one point of contact and no "grey areas".

As devices continue to converge and more and more features are packed into mobile phones the need to ensure your business is at the "cutting edge" increases. A quick call or completion of our online enquiry form and we can get you a free telecoms review dealing with all of these aspects.

Posted in: business broadband , business landlines , business mobiles , business phones , business solutions , mobile broadband , mobile phone tracking , telecoms , vehicle tracking