Having your business telecoms with a number of suppliers can present you with a range of problems.

• Paying more than you need to
• Extra paperwork
• Different renewal dates
• Grey areas regarding responsibility

All of these potential headaches disappear when you choose a business phones solution.

Most SMEs would benefit from receiving a telecoms healthcheck and finding out where savings could be made and where improvements could happen. The scope of such a review includes:

• Landline - systems, lines, call charges, call management
• Business mobile phones
• Broadband (including mobile broadband)
• Device tracking / Employee management

We can also include business website hosting, design and search engine optimisation giving you further savings by taking out multiple products with us.

Any problems and we are only a phone call away. No call centres and a dedicated account manager. With a 14 year history we are no fly-by-night operation.

We look to build long term business relationships and to keep your contracts on the best terms year after year. It doesn't cost your business anything to find out more.

To get in touch please call 0115 944 8977 or fill out our quick and easy online enquiry form.

Posted in: business broadband , business landlines , business mobiles , business phones , business solutions , business website , mobile broadband , mobile phone tracking , telecoms

We are currently providing free trials of our employee management system to a number of businesses in the care sector. The results of the trials so far have been quite astounding, particularly in the amount we can save/add to profits of the companies involved.

Even taking into account the cost of new phones and licensing for the software the potential savings run into tens of thousands of pounds. This is for a reasonably large business, with approx 20 employees, but the savings are scalable.

Small businesses in the care sector can still save substantial amounts and in addition there are a range of other benefits, particularly in care worker safety. These include:

• Speeding alerts
• Built-in panic button with remote alarm and GPS assistance
• Automated mileage and timesheet reports
• Compliance with H&S legislation

If your business is based in the care sector, with employees visiting clients in their own homes, then you really need to consider some form of employee management solution and a free 14 day trial of such a system with ourselves could save your business a serious amount of money.

The system works by tracking mobile phones in real-time. The results can be seen via a web interface and a complete replay of any workers day can be viewed with one click. All of the data that is gathered is stored online allowing mileage sheets and timesheets to be produced automatically.

Any disputes regarding where employees were or how long they stayed can easily be resolved by checking the relevant day and time. Care workers have nothing to fear with regards to privacy as there are in-built safeguards, particularly in relation to monitoring out of working hours.

Businesses in the care sector should visit our main website, 21c Vehicle Tracking, to find out more information and submit a request for a free trial without obligation.

Posted in: care workers , employee management , mobile phone tracking , vehicle tracking

Convergence - the occurrence of two or more things coming together or coming closer together.

In the telecoms field convergence has been happening for a while. For instance take the rise of the SmartPhone. Many of the functions previously only done by a computer can now be done on your mobile phone.

What does this mean for business users? There is an overlap of technologies which needs to be actively managed if you are to get your communications to perform optimally. There are also cost reductions to be had by using the best equipment to get the job done.

There are several areas where we can help.

• Mobile phones
• Landline phones (including VoIP)
• Broadband
• Mobile Broadband
• Device tracking
• IT

By taking all, or some, of these products and services from one supplier your business can gain in a number of areas.

The first is cost reduction. Cost reductions come from "buying in bulk" and also from ensuring that you have the right tech to get the job you need done and are not spending unnecessarily on devices and equipment that is not needed.

The second is an improvement in your business communication, both internally and externally.

The third is an improvement in customer service provided to you. Any problems or queries and there is only one number to call, one point of contact and no "grey areas".

As devices continue to converge and more and more features are packed into mobile phones the need to ensure your business is at the "cutting edge" increases. A quick call or completion of our online enquiry form and we can get you a free telecoms review dealing with all of these aspects.

Posted in: business broadband , business landlines , business mobiles , business phones , business solutions , mobile broadband , mobile phone tracking , telecoms , vehicle tracking

Many businesses have employees who work away from their main premises. Are you keeping track of these employees? Are you doing enough to keep them safe?

Keeping your employees safe at your main workplace is usually taken very seriously and a lot of thought and time is put into making sure the working environment is hazard free.

However, compliance with helath and safety legislation for employees away from your premises is often overlooked. Large fines and even criminal prosecution await if anything untoward happens and you cannot demonstrate a reasonable duty of care.

One method of looking after your employees away from your premises is by mobile phone tracking. This enables you to view in real time where your employees are and whether they are travelling in a vehicle (and if so at what speed and in which direction).

Up until very recently vehicle tracking was utilised to achieve this. However the downsides of a fixed in-vehicle system include the cost of hardware and installation, and the fact that it could only track the vehicle itself and not the employee. With mobile phone tracking these objections are overcome and a cost effective software driven solution is available to everyone, including those with grey fleet (employees using their own vehicles on company business).

As well as the obvious benefits in terms of health and safety compliance a mobile phone tracking solution also delivers on saving your business money in the following areas:

• Reduced mileage
• Reduced overtime claims
• Reduced administration via automated reports

All of these benefits to your business can be demonstrated with a free 14 day tracking trial. You see exactly what you would get with a full system and how it could help your business.

If you currently have GPS enabled phones you should not need anything else, a simple software download is all that is required to turn them into trackable devices. If you don't we can supply them to you and they do not have to be expensive as the price of GPS SmartPhones is falling daily.

Contact us for a free quotation for your business.

Posted in: business mobiles , business phones , mobile phone tracking , vehicle tracking