A traditional phone system, using fixed lines, can serve a business well, particularly when all staff are office based and within the same building. However, with a more mobile workforce the limitations of old-style phone systems can be exposed.

VoIP (Voice over Internet Protocol) telephone systems solve these problems by routing calls over the internet. This allows a number of features to be used including:

• Homeworkers able to utilise system
• Communicate across multiple sites
• Group departments together even when geographically seperate
• Field employees can receive landline calls whilst on the road
• Automatic call distribution across sites

Businesses can save money by centralizing and streamlining their call answering functions whilst improving the caller’s experience at the same time. Routing calls over the internet can also save money on outbound calls.

A VoIP system does not have to be expensive and is within the reach of many SMEs. It does need to be integrated with your broadband and it pays dividends to get a business grade broadband solution which is suitable for carrying voice calls.

Uncontended business broadband gives you a dedicated line ensuring minimum disruption and crystal clear calls. Again this solution does not have to be expensive and delivers the best results to your business and its customers.

For a free VoIP quote give us a call or fill in our enquiry form online.

Posted in: business broadband , business landlines , business phones , business solutions , telecoms , VoIP